HAL - Junior Host

Junior Host

As the world's premier cruise industry leader, our crew members pave the way with innovative and eco-friendly cruising, ensuring guests enjoy unforgettable vacations and forge seamless connections. The Junior Host's duty is to ensure that guests consistently have an unparalleled experience. Stationed in the main dining room, specialty restaurants, and the lido buffet, the Junior Host ensures seamless operations. Their general responsibilities include aiding guests with reservations, presenting menus, and engaging in friendly, light-hearted conversations. The ideal candidate will possess an impeccable professional demeanor, coupled with a charming and charismatic personality. Key to success in this role are teamwork, cooperation, and the ability to solve problems effectively.

Key Responsibilities

• Aid the Restaurant Host, Restaurant Operations Manager & Maître D' in handling reservations on embarkation day.
• Lead and guide guests through the restaurant to their dining tables.
• Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
• Periodically visit guest tables to gather feedback & share insights with the management team.

Skills, Knowledge and Expertise

• 1 year + experience in a 5-star hotel or similar establishment
• Intermediate skills using computerized reservation or table management systems.
• Advanced level English verbal and writing skills
• College degree in hospitality is preferred.

About Holland America Line

Holland America has been showing guests the world's rare and renowned treasures for over 150 years. The premium cruise line calls on more than 450 ports in nearly 100 countries across all seven continents and offers itineraries ranging from short getaways to around-the-world Grand Voyages. On board Holland America's perfectly sized ships, guests will find fresh regional cuisine featuring locally sourced ingredients while enjoying the cruise line's award-winning, personalized service. Once the sun goes down, they'll have their pick of music venues boasting some of the most recognizable names in the industry: B.B. King's Blues Club; Rolling Stone Lounge; and Billboard Onboard. Holland America is based in Seattle, Washington.