Accounts Receivable Specialist

Job Description

Job Description

About Us

We have an immediate opening in our Accounts Receivable (AR) Department.

Rytech is a nationally recognized leader in the restoration industry. Our principles are based on integrity and accountability. Working with Rytech offers a unique opportunity to work with franchise locations across the country, third party administrators, and carriers to create a seamless experience for Rytech customers. If you love building relationships and creating quality results, Rytech is the place for you.

As part of Fortify Companies, we are part of a growing family that is redefining property protection across markets nationwide. Working with Rytech means working with franchise owners across the country, third-party administrators, and insurance carriers to create a seamless experience for customers when they need us most. Backed by Summit Partners, we have the stability of a 30-year company and the energy of a brand that is growing fast.

Our franchise owners go out every day, respond to emergencies, and help people put their properties back together. When that work is done, they need to get paid accurately and on time. That is where you come in.

As an Accounts Receivable Specialist at Rytech, you will manage a portfolio of franchise accounts, monitor outstanding balances, and work with franchise owners, third-party administrators, and insurance carriers to resolve billing issues and collect outstanding funds. You will make a high volume of outbound calls daily, develop aging reports, and run regular conference calls with franchise owners to keep their receivables moving.

This is a hybrid role based out of our Kennesaw, GA office. You will complete two weeks of on-site training, then work remotely on an ongoing basis. If you love building relationships, staying organized in a fast-moving environment, and seeing real results from your work, this is a great fit.

• Monitor account details for non payments and open or aged receivables
• Make a minimum of 30 phone calls a day to check on outstanding payments
• Work with external customers to satisfy billing inquiries
• Develop aging reports for the franchisees you are assigned to oversee
• Hold conference calls with franchise owners to analyze their open receivables and plan how best to obtain outstanding funds
• Adhere to department policies and procedures
• Anticipate customer needs, internal and external, and foster excellent customer service
• Assist other departments as needed during Cat times

• Perform other duties as assigned to support the needs of the team and business

Requirements

▪     Experience in accounts receivable activities is desired

▪     Required proficiency in Microsoft Office products with a focus on Excel, Word, and Outlook

▪     Experience working in NetSuite is not mandatory, but the ability to adapt to new systems is a must

▪     The ability to work individually and in a team environment

▪     Excellent written and verbal communication skills

▪     Ability to work proactively with department leaders and multiple levels of management

▪     Ability to work with difficult situations related to collections

▪     Experience working in the restoration industry is a plus

•      Detail-oriented and organized — you spot discrepancies and you follow up until they are resolved

•      A relationship builder — franchise owners will count on you, and you take that seriously

•      Comfortable with high call volume and a structured, process-driven workflow

•      Calm under pressure — collections can be tense, and you handle it with professionalism

•      Motivated by results — you like seeing aged balances move and accounts get closed

Benefits

• $18-22 an hour based on experience; overtime as needed
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Health savings account (HSA), life insurance, and disability coverage
• Paid time off accrued based on tenure, plus company-recognized paid holidays
• Two weeks of paid on-site training in Kennesaw, GA; fully remote work thereafter
• A culture where honesty is respected, follow-through is expected, accountability, and doing right by our franchise partners
• Career growth opportunities within Rytech and across the broader Fortify Companies platform

• 8-hour shift 8AM - 5PM with 1 hour lunch
• Day shift
• Monday to Friday
• Overtime is required

We are looking for someone who takes ownership, communicates clearly, and genuinely cares about getting it right. If that is you, we would love to hear from you.

Equal Opportunity Employer

Rytech Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.

Employment is contingent upon successful completion of a drug screening and background check.