Clinical Applications Specialist

ABOUT USAt Bay Medical Management, LLC (BMMLLC), we deliver essential administrative and management services that strengthen healthcare operations across Northern California. Based in Walnut Creek, CA, we are a management services organization (MSO) specializing in practice management, healthcare billing, clinical operations, provider contracting, finance, human resources, healthcare IT, and marketing.Founded in 1998 to support Bay Imaging Consultants, we now provide billing, IT, and management services to 12 hospitals and over 40 outpatient imaging centers across the Bay Area. We also operate and manage partnership facilities with our hospital partners, helping improve productivity, profitability, and patient care.At BMMLLC, you will find a people-first, purpose-driven culture focused on innovation, collaboration, and customer-centered solutions. Join our growing team and help drive the future.POSITION SUMMARYThe Clinical Applications Specialist is responsible for training and helping radiologists optimize the use of clinical systems, including PACS, RIS, EMR, and voice recognition systems. The Clinical Applications Specialist reports to the Director of IT, with accountability to both the radiology group and the IT department.ESSENTIAL DUTIES AND RESPONSIBILITIESOther duties may be assigned.Manages technical implementation projects for new clinical (radiologist facing) software and new hospital/outpatient facility contracts.Subject Matter Expert on clinical systems used by radiologists, including both those managed by the radiology group and those managed by hospitals. Includes Clario workflow management software, PACS (Intelerad, Sectra, Visage, IntelliSpace, GE Centricity UV, and McKesson), EHR/RIS (Epic/Radiant and Cerner), and Powerscribe 360.Creates and disseminates training materials and documentation.Provides Radiologists with ongoing training and recommendations on the efficient use of clinical applications.Works with Billing, Compliance and Administration departments to identify radiologist training needs, patient care requirements, and then provide the training. Focus on both compliance and revenue enhancement opportunities.Investigates, identifies, and prepares proposals to solve specific operational problems impacting radiologists across the practice.Reviews feedback from Radiologists, compiles and analyzes support data, and recommends procedural and educational changes as appropriate.Works closely with radiology quality management personnel to identify future needs and to design efficient workflow processes.Attends and participates in departmental, BIC, and hospital meetings as needed.Performs other functions as required and assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education & ExperienceBachelor’s Degree required (healthcare or information systems discipline preferred); 4+ years in a clinical setting, preferably in a radiology setting.Required SkillsWorking knowledge of medical office procedures and medical terminology preferred.Experience working with EHR, PACS, or RIS Systems.Experience training physicians preferred.Ability to work with diverse groups of people.Basic computer/keyboard skills.Excellent verbal and written communication skills.Excellent customer service skills.Attention to detail.Ability to work as part of a team.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and tasks that may be required. The duties and responsibilities outlined above may be subject to change based on the needs of the organization.Salary Range - $133,000 -$188,000Compensation is based on the level and requirements of the role.Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.Why You’ll Love Working HereWe offer a comprehensive and competitive benefits package designed to support your well-being both at work and at home. You’ll have access to:Medical, Dental, and Vision insurance401(k) with company match and a generous profit-sharing programPaid time off including vacation (starting at up to 3 weeks/year), sick time, and holidaysFlexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA) for select health plansCompany paid Basic Life and AD&D insurance, and an Employee Assistance Program (EAP)A wide range of voluntary plans—from pet insurance to identity theft protectionWe believe great benefits help you bring your best to work every day.E-Verify: Bay Medical Management, LLC participates in E-Verify to confirm the employment eligibility of all individuals hired to work in the United States.Equal Employment Opportunity: Bay Medical Management, LLC is an equal opportunity employer, deeply committed to a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristics.Privacy Notice: Your privacy is important to us. The personal data provided in your job application will be used solely for recruitment and employment purposes. For more information, visit Privacy Notice for CA Personnel #J-18808-Ljbffr