Network Technician

Hines Trucking is seeking a hands-on, motivated IT Technician to support our office staff, maintenance shop, and remote company locations. Working alongside the IT Director, this position provides day-to-day technical support, assists with network infrastructure, and performs physical network cabling installation and maintenance. This is an excellent opportunity for someone early in their IT career who enjoys hands-on troubleshooting and wants to build their skills in a hybrid environment. Responsibilities Provide first-line technical support for employees experiencing issues with computers, printers, phones, tablets, and software Set up, image, deploy, maintain, and retire workstations and related equipment Install, terminate, test, and label Cat5e/Cat6 network cabling Install and maintain patch panels, network racks, and wall jacks Install, configure, and maintain network switches, wireless access points, and security cameras Troubleshoot network connectivity, Wi‑Fi, VLANs, and other infrastructure issues Manage basic user account tasks in Active Directory and Microsoft 365, including password resets, new-hire setups, and employee terminations Maintain accurate equipment inventories and network documentation Travel to other company locations, including McComb, Mississippi, for installations, troubleshooting, and repairs Assist with after-hours maintenance and provide occasional on-call support as needed Work closely with the IT Director to maintain reliable and secure technology systems throughout the company Requirements At least one year of IT help desk support, field technology, or low‑voltage cabling experience, or relevant coursework or certification Working knowledge of Windows 10/11, Active Directory, and basic TCP/IP networking Ability to perform hands‑on installation work, including crawling in attics and ceilings, climbing ladders, and lifting up to 50 pounds Strong communication skills and the ability to remain patient and professional when assisting non‑technical users Valid driver's license and reliable transportation Ability to successfully pass a background check Preferred Qualifications Experience with UniFi, Sophos, or similar networking equipment Familiarity with Microsoft 365 and Exchange administration Exposure to virtualization platforms such as VMware or Proxmox Previous experience in the trucking, transportation, or logistics industry Pay: $19.00-$24.00 per hour, depending on experience Benefits: Medical, vision, and dental insurance, and more, eligible after 60 days #J-18808-Ljbffr