Hearing Instrument Specialist / Licensed Hearing Aid Dispenser

Join Cranston Hearing CenterReady to make a difference? If you're looking for a meaningful career where your expertise is valued and your patients come first, we'd love to connect with you.Cranston Hearing Center is seeking a licensed hearing aid dispenser/hearing instrument specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.Patient Care & Clinical ResponsibilitiesConduct comprehensive hearing evaluations in accordance with Rhode Island licensing guidelines.Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals.Fit, program, and adjust hearing instruments to ensure optimal comfort and performance.Provide ongoing follow-up care, counseling, and long-term patient support.Educate patients and their families on hearing loss, treatment options, and device use.Perform in-office cleanings, troubleshooting, and minor repairs.Patient Experience & Relationship BuildingBuild long-term, trusted patient relationships through education and high-touch care.Deliver a compassionate, supportive experience aligned with a "patient for life" approach.Ensure consistent communication and follow-up to drive patient satisfaction and retention.Support clinic growth through patient retention, referrals, and local outreach efforts.Contribute to appointment conversion and overall clinic performance.Maintain accurate, timely patient records and documentation.Follow established clinical workflows and best practices.Partner with support staff to ensure an efficient, organized clinic environment.What We're Looking ForLicensed hearing aid dispenser/hearing instrument specialist (required).Strong communication, counseling, and patient education skills.Ability to work both independently and collaboratively in a team environment.High level of professionalism, organization, and attention to detail.A patient-first mindset and passion for improving quality of life through better hearing.Why Join Cranston Hearing Center?Supportive, team-oriented environment.Focus on quality patient care over high-pressure sales.Access to advanced hearing technology and tools.Opportunity to build strong, long-term patient relationships.Benefits401(k) with matching.Medical, dental, and vision insurance.Employer-paid life insurance.Optional supplemental life & AD&D.Critical illness & hospital indemnity coverage.Short-term & long-term disability.Paid time off.Employee discounts.Work Location: In-person – Cranston, RI.Total Compensation: $90,000.00 (Base + Commission).