Shipping Associate

Job Description

Job Description

Salary: $18-$20

Juniper is an innovative lighting technology, design, and manufacturing company seeking a dedicated Shipping Associate to join our growing team in Southington, CT. In this role, you will be responsible for quality assurance and shipping operations to ensure products meet company and client standards.

This role involves accurately verifying orders, safely packaging and shipping client products, inspecting outgoing and incoming goods, and maintaining inventory to prevent disruptions. You will utilize shipping software to create labels and process shipments while adhering to internal workflows for qualifying orders for shipment. Exceptional customer service and communication skills are essential, as you will professionally interact with clients to address their needs promptly.

The ideal candidate is detail-oriented, organized, and thrives in a high-performance, high-energy team environment. Your contributions will directly support the production of Junipers cutting-edge lighting solutions.

A successful candidate will help advance Junipers vision to redefine the industry with novel ideas and a hunger to learn and grow alongside the tremendous team.

At Juniper, you will define your path by honing your unique skill set to challenge the status quo as a pioneer in your field.

Essential Responsibilities:

Quality Control

• Verify that purchase orders match outgoing orders, ensuring the accuracy of product type, quantity, and specifications.
• Inspect outgoing products to ensure they meet quality standards and specifications.
• Identify and address product defects, ensuring corrective actions are taken.
• Intake incoming products, identify and document points(s) of failure.

Shipping

• Conduct cross-checks between purchase orders, packing lists, and shipment documentation.
• Investigate and resolve any discrepancies between purchase orders and outgoing shipments.
• Package orders according to the intended packing design. Use purposeful packaging techniques to minimize damage for products without a defined packaging system.
• Communicate with clients to arrange pickups and respond to shipping-related questions professionally.
• Wrap and strap pallets for safe freight transport.
• Prepare international shipping documents with thoroughness.
• Fill all customer orders accurately and on time.
• Ensure a safe and clean work environment by keeping shelves, packing areas, and workstations neat, maintaining a clean shipping supply area, and complying with procedures, rules, and regulations.
• Coordinate with the Production and Operations team to fulfill specific and ongoing inventory needs for shipping.
• Perform other duties as assigned.

Preferred qualifications:

• At least two years of experience in Shipping & Receiving, Inventory, or related positions.
• Strong attention to detail.
• Excellent reading comprehension and capacity to follow written directions.
• Excellent written and verbal communication skills.
• Must be able to work in a fast-paced, collaborative environment and follow SOPs.
• Excellent computer and negotiation skills.
• Ability to read orders and match orders on shipping tickets to items picked.

The Benefits:

As part of the team, you will quickly learn that Juniper is committed to its employees' development, advancement, and well-being. We offer advanced training, a contemporary working environment, industry-leading health and employee benefits, and:

• Company-paid health coverage through medical, dental, and vision plans.
• A competitive paid-time-off program plus holiday time-off.
• A 401(k) plan with a contribution match up to 4%.
• Financial protection through disability, life, accidental death, and dismemberment at group rates.
• 5-year employment recognition with one-month paid sabbatical leave.
• Paid maternal/parental leave.
• Tuition Reimbursement program of up to $10,000.00.
  
• A dedicated employee review process committed to advancing and promoting high-performing employees.

About Juniper:

Juniper is a design-led, technology-forward lighting company redefining how light is experienced in everyday spaces. We merge contemporary design with proprietary technology and precision craftsmanship to solve real-world lighting challenges.

We are a team of makers, engineers, and creative thinkers driven by curiosity and a passion for innovation. At Juniper, youll have the opportunity to shape the future of lighting alongside people who are as passionate and bold as you are.

We are committed to equal employment opportunities and a fair and equitable selection process. All employment decisions are based on qualifications, merit, and business needs.