Customer Service Representative (CSR)
$16 - $27 per hourFull-time
Ink Connect CO
Join Ink Connect!
Ink Connect is seeking a friendly, motivated, and customer-focused Customer Service Representative (CSR) to join our team in Los Angeles, CA. This opportunity is ideal for an entry-level candidate who enjoys helping people, answering questions, resolving concerns, and providing professional customer support. The successful candidate will help ensure customers receive accurate information and a positive service experience.
Responsibilities
* Respond to customer inquiries through phone, email, and other approved communication channels.
* Provide accurate information regarding services, requests, and general customer concerns.
* Assist customers with questions and help identify appropriate solutions.
* Maintain accurate customer records, service notes, and interaction documentation.
* Follow up on customer inquiries to ensure timely responses and resolution.
* Communicate with internal departments to coordinate customer requests and provide updates.
* Handle customer concerns professionally while maintaining a positive attitude.
Minimum requirements:
Qualifications
* High school diploma or equivalent required.
* Strong verbal and written communication skills.
* Friendly, professional, and customer-oriented attitude.
* Good problem-solving and active listening abilities.
* Strong organizational skills and attention to detail.
* Ability to manage multiple customer requests and prioritize tasks.
* Comfortable working independently and collaborating with a team.
Compensation and Benefits
* Hourly pay based on experience and qualifications.
* Training and ongoing mentorship.
* Opportunities for professional growth and advancement.
* Collaborative team environment.
* Opportunities to develop project coordination and organizational skills.
* Full-time employment.
REQUISITOS
Vacancy posted 2 days ago
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