Director of Project Management

At Entegrata, we help law firms turn data into decisions. We deploya turnkey datalakehouseplatform that consolidatessiloedlegal, operational,and financialdata intosingle sources of truth, enabling unified reporting and AI-driven innovation.Founded in 2023 and headquarteredin Indianapolis, we’re a fast-growing, venture-backed SaaS company on a mission to be the data platform of choice for the top law firms in the world. What You’ll Own Reporting to the VP of Customer Experience, you’ll stand up and lead Entegrata’s customer-facing Project Management function. You are a player-coach: you’ll run customer implementation projects yourself, build the processes and frameworks the function needs, and then hire and develop a team of Project Managers as volume demands. You’ll sit as a peer to the Director of Customer Experience — they own the customer relationship and adoption outcomes, you own structured project delivery. Day-to-day, that means: Project delivery — directly managing new customer onboarding projects end-to-end, owning the project plan, timeline, milestones, and cross-functional accountability across Implementation Engineering, Solution Engineering, BI Delivery, and other internal teams. Post-go-live project management — leading major post-go-live engagements that require coordinated effort from multiple Entegrata teams, such as new module rollouts, large-scale data integrations, or platform expansions. PMO buildout — designing and implementing the project management frameworks, templates, reporting standards, and tooling (Asana or similar) that the function needs to operate consistently and at scale. Resource coordination — working across CXMs, Implementation Engineers, Solution Engineers, and BI Delivery resources to ensure the right people are allocated to the right projects at the right time. Risk and escalation management — identifying project risks early, building mitigation plans, and escalating to CX leadership before issues impact the customer experience or delivery timelines. Stakeholder communication — maintaining clear, proactive communication with internal teams and customer stakeholders on project status, dependencies, and decisions needed. Team development — as the function matures, hiring, onboarding, and coaching Project Managers who will take on direct project ownership under your leadership. What Success Looks Like (First 12 Months) By month 3: You have a solid working understanding of Entegrata’s platform, implementation process, customer base, and the teams involved in delivery You’re independently managing multiple concurrent implementation projects with confidence, coordinating across all involved teams You’ve assessed the current state of project delivery and have a clear point of view on gaps, quick wins, and where to invest first in process and tooling Core PMO infrastructure is updated & ready for more Project Managers to join the team — e.g. project status reporting, milestone tracking, and resource allocation processes By month 6: You’re a trusted partner to peers within CX, to Sales, Product, and Engineering on delivery timelines and capacity planning Internal stakeholders see a measurable improvement in project visibility and predictability You’ve identified when and where to add Project Managers to the team and have a hiring plan (or have already begun hiring) aligned to business demand By month 12: You have a track record of on-time, high-quality customer go-lives with clear accountability throughout the project lifecycle The PMO function has more infrastructure than when you arrived — repeatable frameworks, capacity models, and delivery standards that scale with customer growth You’ve built credibility internally and with customers as the person who keeps complex projects on track Required Qualifications 8+ years of experience in project management, program management, or professional services delivery with at least 3 years in a senior or lead capacity Proven track record managing complex, cross-functional software implementation projects in a SaaS or PaaS environment as a vendor Experience building PM processes, frameworks, or PMO functions — not just operating within existing ones Strong command of project management methodologies (Agile, hybrid, or similar) and tools such as Asana, Linear, or similar Excellent stakeholder management — you can align technical teams, customer project sponsors, and executive leadership around a shared delivery plan Experience managing or developing project-oriented team members Strong understanding of data integration concepts: how data moves between systems, data mapping, and the types of issues that arise during implementation Clear written and verbal communication; you document decisions, flag risks early, and keep status reporting concise and actionable Preferred Qualifications Experience working with law firms or in the legal technology vertical Direct experience with legal systems including Elite 3E, Aderant, Iridium, Intapp, or similar Experience in an early-stage environment where processes need to be built or adjusted as the company scales Familiarity with Azure environments, cloud data platforms (Databricks, Microsoft Fabric), or lakehouse architecture concepts PMP, PgMP, or similar project management certification Experience working closely with Product and Engineering organizations on delivery coordination Hybrid or fully remote work options Competitive startup salary Medical, dental, and vision insurance 401k plan Paid time off and company holidays Professional growth and development opportunities Occasional travel required (estimated ~10%), to be discussed If you are looking to make a significant impact in a growing company, we encourage you to apply here #J-18808-Ljbffr