Ship Spares Coordinator
GAC Services
Join GAC North America - Logistics as a Ship Spares Operations Coordinator in Houston!
Are you ready to dive into the exciting world of logistics and play a crucial role in keeping our operations running smoothly? GAC North America is on the lookout for a dynamic and detail-oriented Ship Spares Operations Coordinator to join our team. What You'll Do: As our Ship Spares Operations Coordinator, you'll be at the heart of our daily operations, ensuring everything runs like a well-oiled machine. Here's a glimpse of what you'll tackle: Shipment Coordination & Customer Communication- Communicate proactively with agents, customers, and vendors to deliver freight solutions that meet required deadlines.
- Ensure proper filing and safekeeping of all working job files, including all related backup. Airway Bill, Bill of Ladings, Delivery Orders, Quote approvals, invoices, queries, etc.
- Review and confirm delivery site approvals, consignee details, delivery deadlines, customs requirements, and related shipment information.
- Upon customer confirmation, arrange, prepare, and submit all required forms, payments, and documentation to local and federal authorities (e.g., Customs and Border Protection, Port Authorities).
- Coordinate closely with port agents to ensure all delivery timelines are met.
- Arrange and manage spare parts pick-up and delivery to and from vessels, while maintaining cost efficiency for the client.
- Serve as the primary liaison between agents, ship owners, cargo interests, and facility management to ensure smooth execution.
- Resolve issues through prompt follow-up, responding quickly to customer inquiries or concerns and communicating any delivery delays in a timely manner.
- Maintain accurate and organized job files, ensuring proper filing and safekeeping of all documentation, including AWB/BL/DO, quote approvals, invoices, and correspondence.
- Update and maintain an accurate shared team shipment log.
- Provide export shipment assistance as requested.
- Prepare and issue export AWB/BL for shipments via FedEx, DHL, or GAC Operations departments.
- Produce all required export documentation in compliance with regulations, including COO, Schedule B, ECCN, and related filings.
- Coordinate continuously with export departments and agents to ensure seamless execution.
- Allocate received payments and invoices in GACFreight for vendor approval.
- Review and approve vendor invoices in a timely manner.
- Ensure all jobs are closed and billed in accordance with KPIs, with customer invoices issued within 14 days of vessel departure for all services rendered.
- Prepare cost estimates for spare parts clearance and delivery based on applicable tariffs.
- Provide accurate domestic and international shipment quotes to support proper funding for vessel port calls.
- Bachelor's degree in Maritime Studies, Supply Chain Management, Logistics, Engineering, or a related field, or Minimum 3-5 years of experience in ship spares management, or maritime logistics
- Strong problem-solving skills and the ability to think and respond quickly to customer service issues.
- Excellent verbal and written communication skills.
- Working knowledge in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications.
- Eligible to work in the United Sates.
Vacancy posted 13 hours ago
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