Quality Manager

Quality ManagerThe Quality Manager provides strategic quality leadership and implements programs to ensure proper execution of the facility's AS9100D/ISO9001 and ANSI/ESD S20.20 registered Quality Management System. The position directly manages inspection and quality support staff personnel. A successful candidate will empower the team and advance its performance and capabilities with strong analytical, technical, and organizational guidance. In addition, the Quality Manager is an integral participant for site audits and works closely with Operations and Program Managers to provide timely and thorough responses or actions to customers and suppliers. With an expanding facility and increased production volume, the Quality Manager ensures that all equipment, processes, and personnel are properly qualified and that jobs are processed to the proper military and/or customer specifications.Job DutiesComfortable working in a cleanroom environmentMaintain, enhance, and enforce the facility's AS9100D/ISO9001 and ANSI/ESD S20.20 registered QMSOperation of semiconductor metrology and inspection equipmentHands-on measurements, and at times processing support related to wafer level advanced packaging technologiesEnsure organizational support and readiness for QMS audits.Lead quarterly management review meetings of the QMS; tracking performance metrics and implementing corrective actions. Ensure the division's quality philosophy and culture is throughout the facility and appropriate tracking of key performance indicators to support adherence to policies.Maintain corrective action system and continuous improvement efforts.Maintain document control system, including: work instructions, internal procedures, personnel training records, tooling drawings, customer specifications, military standards, and quality records.Ensure timely completion of equipment calibration and preventive maintenance.Provide clear leadership quality personnel. Assign clear roles and tasks, assign accountability, devise performance metrics, and track performance.Build quality into production by collaborating with manufacturing:Ensure proper application of in-process quality inspection for sustained requirements compliance throughout production/Implement incoming inspection of raw materials and from outsourced suppliersIdentify root cause of quality issues and document improvements for subsequent production runs.Ensure the containment or other control of nonconforming material.Lead customer interaction with regard to onsite audits, material returns, corrective actions, surveys, and compliance issues such as REACH, RoHS, and conflict metals.Lead routine business meetings that drive sustained quality performanceChampion continuous improvement to drive efficiencies into our operational and transactional processes.RequirementsBS in engineering or physical sciences from a fully accredited institution, or equivalent work experience will be considered.Minimum of 3 years of quality assurance in a manufacturing environment.Experience operating/programming automated optical inspection equipment.Experience with advanced packaging or semiconductor processing highly preferredExperience with MIL-STD-883, 750, MIL-PRF-38535/4, and related standards, highly preferred.Experience within the military/aerospace industry (or other highly regulated industry), preferred.Experience with Lean Six Sigma, process improvement, and SPC, preferred.Due to export control rules, must be a US citizen.Job SkillsGood hands-on lab skills, and good verbal and written communication skills.Team player who can multi-task effectively in a fast-paced, lean environment while maintaining quality standards.Proven leadership and people development skills. Ability to rapidly generate credibility and a high-degree of respect and trust within the organization.High-energy, results-focused self-starter with the capability to be an agent of change.Detail-oriented, with a logical and data analysis driven approach to problem-solving/decision making.Computer skills (spreadsheets and ERP system).Ability to understand technical drawings.BenefitsAt Micross, our Core Values of integrity, communication, teamwork, quality and execution, self-discipline and accountability are cultivated throughout all levels of the organization. Micross provides a challenging and enjoyable workplace for members and supports the needs of the community.Micross provides competitive benefits including medical, HSA and FSA plans, dental, vision, company paid basic Life Insurance, Employee Assistance Program (EAP), 401k with employer match, paid leave, vacation, holidays, generous tuition assistance, 529 College Savings, Pet insurance, Legal insurance, and a range of well-being programs available.