Human Resources Representative

Human Resources & Labor Relations Manager

It's more than a career, it's a calling.

WI-SSM Health St. Mary's Hospital - Madison

Worker Type: Regular

Job Highlights:

Are you an experienced Labor Relations leader who thrives in a union environment? As the Human Resources & Labor Relations Manager, you'll play a key role in leading labor relations strategy, supporting collective bargaining efforts, and partnering with leaders to navigate complex employee and union-related matters. This highly visible position serves as a trusted advisor on contract interpretation, grievance management, negotiations, and employee relations while helping drive a positive and productive workplace culture.

We're seeking a candidate with hands-on experience in union negotiations, strong labor relations expertise, and the ability to influence outcomes through effective collaboration and strategic leadership. This is an exciting opportunity to make a meaningful contribution within a mission-driven healthcare organization while shaping labor and employee relations strategy.

This is an onsite role based at SSM Health St. Mary's Hospital in Madison, WI.

Job Summary:

Manages the operational activities of one or more Human Resources functional areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists with the design, planning and implementation of human resources programs and policies to achieve the strategic business plans.
• Provides assistance, advice and guidance to employees; provides or coordinates provision of a range of work-related dispute resolution services as required, to include mediation, conciliation, negotiation, and/or formal arbitration. Ensures compliance with legal and regulatory requirements.
• Assists with the development and implementation of Human Resources initiatives.
• Assists with the development and implementation of activities needed to automate and streamline processes to ensure operational excellence, high reliability and continuous improvement.
• Provides individual and group advice, guidance, professional support to Human Resources staff and others with respect to interpretation and application of employee relations and associated policies, practices, and procedures. Handles complex, high-profile operational issues.
• Interprets and provides advice and guidance regarding the terms of the collective bargaining agreements to ensure systemwide administrative compliance.
• Directs and leads labor negotiators during the collective bargaining process; develops and implements collective bargaining parameters, guidelines, and procedures on behalf of the organization.
• Researches, identifies, and interprets current and emerging employee and labor relations issues, trends, and opportunities.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree

EXPERIENCE

• 5 years experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.