Facilities Maintenance & Handyman Manager

Job Description

Job Description

SERVPRO Team Shaw is one of the largest and fastest-growing SERVPRO franchises in Texas — ranked #4 Fastest-Growing Mid-Market Company in DFW and #69 Fastest-Growing Private Restoration/Construction Company in the Nation (Inc. 5000, 2024). Expanding from one location in 2019 to over 33 locations today, our growth has been fueled by a relentless commitment to excellence, teamwork, and delivering the best possible experience to our customers.

We are a full turnkey provider — Water & Fire Emergency Services, Contents Management & Storage, Textile Cleaning, and full Reconstruction. As our business continues to grow across Texas, we are seeking a driven Facilities Maintenance & Handyman Manager who thrives in a fast-moving, high-performance environment and takes pride in keeping our facilities, grounds, and fleet in top condition to support our teams and the customers we serve.

Position Summary

The Facilities Maintenance & Handyman Manager is responsible for the upkeep, cleanliness, and functionality of all SERVPRO Team Shaw internal locations in the DFW market, including office space, warehouse/production facilities, and equipment storage areas. This role owns the physical condition of our buildings and grounds, oversees facility cleanliness standards, supports fleet condition evaluation, manages a small internal maintenance/handyman function, and coordinates outside vendors for work beyond in-house capability. The ideal candidate is hands-on, organized, and comfortable owning a punch list from identification through completion.

Key Responsibilities

·       Own the day-to-day maintenance, repair, and general upkeep of all facilities (offices, warehouse, yard, and equipment storage) in DFW, East Texas and Houston.
·       Oversee overall cleanliness and presentation of facility in Grapevine  — offices, warehouse, break rooms, restrooms, and common areas — including managing janitorial staff or vendors and holding them to a standard.
·       Assist in evaluating the fleet: track vehicle condition, mileage, and maintenance history; help identify vehicles needing service, repair, or replacement, and support recommendations to leadership.
·       Maintain a facilities punch list / work order log; prioritize and assign work, and track completion.
·       Perform hands-on repairs directly (drywall, paint, doors/hardware, basic plumbing and electrical, carpentry, flooring touch-ups) within skill and code limits.
·       Source, schedule, and manage outside vendors and contractors for specialty work (HVAC, roofing, electrical/plumbing beyond basic scope, fire/life-safety systems, pest control, landscaping).
·       Conduct routine facility walkthroughs and preventive maintenance inspections; catch issues before they become work orders.
·       Manage relationships with landlords/property managers where applicable, and track lease-related maintenance obligations.
·       Maintain equipment and vehicle staging areas, storage organization, and warehouse racking/safety standards.
·       Own facilities-related budget items: get quotes, track spend against a maintenance budget, and flag capital needs (roof, HVAC replacement, parking lot, etc.) to leadership.
·       Ensure compliance with OSHA, fire code, and other applicable safety requirements across all locations.
·       Support office moves, buildouts, and space reconfigurations as the company grows.
·       Maintain a small parts/supplies inventory (fasteners, paint, common repair materials) to avoid delays on routine fixes.
·       Respond promptly to urgent facility issues (leaks, HVAC outages, security/access issues) including occasional after-hours calls.

Qualifications

·       3+ years of experience in facilities maintenance, general handyman work, property management, or a related trade.
·       Working knowledge of basic electrical, plumbing, carpentry, and general building systems.
·       Proven ability to manage vendors — getting quotes, scheduling, and holding them accountable to quality and timeline.
·       Strong organizational skills; comfortable running a punch list and prioritizing competing requests.
·       Valid driver’s license and ability to travel between DFW sites as needed.
·       Basic computer proficiency (email, work order tracking, simple spreadsheets).
·       Prior experience in restoration, construction, or multi-site facilities is a plus, but not required.
·       Experience overseeing janitorial staff/vendors or facility cleanliness standards is a plus.
·       Basic familiarity with fleet/vehicle maintenance tracking is a plus.

Physical Requirements

·       Ability to lift up to 50 lbs, climb ladders, and work in attics, crawlspaces, and other tight or elevated areas.
·       Ability to stand, kneel, bend, and work with hand and power tools for extended periods.
·       Comfortable working both indoors and outdoors in varying weather conditions.

Compensation & Benefits

·       Health, dental, and vision insurance options.
·       401(k) retirement plan with company match.
·       Paid time off (PTO) and company holidays.
·       Ongoing training and professional development opportunities.
·       Supportive, growth-oriented company culture that values hard work and innovation.

Why SERVPRO® Team Shaw?
·       5x company growth in two years — 33 locations across Texas and still expanding.
·       Uncapped earning potential with no ceiling on performance.
·       Work with a collaborative, client-focused team that values professionalism and continuous improvement.
·       Opportunities for growth across multiple divisions: Commercial Large Loss, Fire Damage Restoration, Reconstruction, and Specialty Services.
·       Meaningful, purpose-driven work — every call is a chance to make a real difference for someone in one of the most stressful moments of their life.

Equal Opportunity Employer & Employment Disclosures
SERVPRO Team Shaw is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. This is a full-time, at-will position. Employment may be terminated by either party at any time, with or without cause or notice. This posting does not constitute a contract of employment or a guarantee of continued employment. All offers of employment are contingent upon the successful completion of a background check, subject to applicable law, and verification of eligibility to work in the United States as required by federal law (Form I-9). All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC, the Franchisor, in any manner whatsoever.