Home Care Coordinator

Home Care Coordinator

The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center. PACE is an alternative to nursing home care and through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.

Why You'll Love it Here:

PurposeProfessional DevelopmentPaid HolidaysPTO and Sick TimeInternal opportunities for growthTeam Support - Competitive PayMedical, Dental, Vision InsuranceLife insurance403(b) Retirement SavingsEmployee AssistanceAnd MORE!

About the Role

Working under the supervision of the Assistant Home Care Services Manager, you will oversee daily home care operations, support a dedicated team of PCAs, and collaborate closely with our Interdisciplinary Team (IDT) to deliver high-quality, person-centered care. This is a hands-on leadership role that blends coordination, field support, team development, and participant interaction. If you're detail-oriented, people-focused, and driven by service, this is the opportunity to grow your leadership career while truly making a difference.

What You'll Do:

Lead Daily Home Care Operations:

• Oversee and organize PCA workflow to ensure consistent, high-quality participant care.
• Assign daily tasks, breaks, and mealtimes for PCAs.
• Provide coverage for PCA responsibilities when needed and troubleshoot issues in the field.
• Coordinate delivery of supplies in collaboration with the IDT.
• Order and manage department supplies.

Champion Quality Participant Care:

• Conduct supervisory visits to participant homes to ensure care standards are met.
• Support new and prospective participants as they acclimate to P.A.C.E. services.
• Ensure accurate and timely care documentation in the EMR.
• Deliver start-of-care information to participants and caregivers.

Serve as an Essential IDT Partner:

• Represent PCAs at IDT and PCT meetings.
• Enter meeting notes into the EMR and support care planning processes.
• Collaborate with all departments to ensure a seamless, participant-centered care experience.

Lead and Support Your Team:

• Provide leadership to the PCA team in home care settings.
• Support staff with coaching, problem-solving, and real-time field assistance.
• Help develop policies, procedures, and protocols that strengthen home care delivery.
• Manage payroll for direct reports and ensure timely training and compliance.

Be a Dependable, Mission-Driven Resource:

• Offer evening and weekend on-call support when assigned.
• Assist during emergency or disaster situations.
• Uphold our core values of compassion, integrity, teamwork, and excellence.

What We're Looking For:

Education & Experience:

• High school diploma required; associate degree preferred.
• Minimum 2 years of professional leadership experience OR equivalent education and relevant work experience.
• CNA certification or willingness to complete PCA training provided by Senior Care Partners PACE
• At least 1 year of experience working with the elderly, frail, or long-term care populations.

Skills & Qualities That Make You Great:

• Strong communication skills written, verbal, and interpersonal.
• Detail-oriented with excellent problem-solving abilities.
• Ability to build team cohesion, coach others, and promote a positive culture.
• Proficient with MS Office (Word, Outlook, PowerPoint, Excel).
• Comfortable working independently and making decisions when needed.
• Patient, tactful, compassionate, and resilient even in challenging situations.

Additional Requirements:

• Must be fully vaccinated or willing to become vaccinated against:
• Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B
• Must meet CMS competency standards prior to working independently
• Must be willing to work beyond normal hours
• Comfortable working in varied home environments and all weather conditions

Join Us! If you're ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, we invite you to apply. Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.