Auto Collecitons Agent

Job Title HIgh Risk Collections Agent Location Fort Worth, TX (76177) | Onsite Compensation & Schedule $22-25/hour Mon-Fri 8am to 5pm W2, 12-month contract

ROLE IMPACT

As a Senior Collector, you will support the client’s high-risk automotive accounts by performing inbound and outbound collections activities. Success in this role is defined by dependability, professionalism, and the ability to follow structured processes while meeting performance expectations. This position plays a key role in reducing financial risk and ensuring customer engagement.

KEY RESPONSIBILITIES

Perform inbound and outbound manual and dialer-based collections calls Manage daily account lists and perform follow-ups as directed by management Provide backup coverage for absent agents or overflow support Document call outcomes and account updates in internal systems

MINIMUM QUALIFICATIONS

MUST HAVE AT LEAST 1+ years of recent AUTOMOTIVE collections experience Strong verbal and written communication skills Proven reliability and professional demeanor

CORE TOOLS & SYSTEMS

Manual dialer platforms CRM or collections account management tools Internal call documentation systems Microsoft Office Suite

PREFERRED SKILLS

Prior experience in high-risk account collections Familiarity with call center environments Experience working within structured performance metrics

LEGAL NOTICE

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