Business Analyst Middle+/Senior [Operations Platforms]

Overview We are looking for a Business Analyst to drive the launch of our new product from scratch — from initial concept and regulatory preparation to production launch and further scaling. This role involves hands‑on participation across all stages of product development and close collaboration with cross‑functional teams and external partners. Challenges that await you Driving the development of a new product Managing the end‑to‑end product development process, including both the core processing/backend part, and the client‑facing UX/product experience Collaborating closely with key project stakeholders to align priorities, scope, and delivery expectations Coordinating and synchronising parallel development work across multiple teams Analysing and working with vendor documentation, including API specifications, technical requirements, and integration guidelines Building and improving operational processes around the product, including Anti‑Fraud, Compliance, Customer Support, Delivery / Operations workflows Managing communication and collaboration with the external partner/vendor providing key solution components Supporting the preparation of documentation for submission to the banking regulator What makes you a great fit 3 years of experience as a Business Analyst in financial services, preferably in payments or PSP products Proven experience in managing distributed product development, working with multiple cross‑functional delivery teams in parallel (backend, frontend, processing, integrations) Strong skills in requirements management: elicitation, documentation, synchronisation, and change control across several development streams Hands‑on experience with Agile/Scrum delivery: understanding sprint planning, dependencies, milestones, delivery tracking, and release coordination across teams Ability to work closely with Legal, Compliance, Risk, and Security teams, ensuring all functional and technical requirements are reviewed and approved Experience documenting complex processes and strong documentation skills, including functional and non‑functional requirements, process flows (BPMN or equivalent), technical documentation suitable for internal audits and regulatory submissions High level of ownership and involvement, with readiness to stay deeply engaged in day‑to‑day execution, delivery risks, and cross‑team alignment High level of communication and stakeholder management skills, with the ability to translate business needs into clear, actionable requirements for technical teams B2 or higher English level for effective communication with an international team Our ways of working Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High‑Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances Our benefits Relocation support to one of our hubs — Mexico, Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget : Language lessons, professional training and certifications Wellness Budget : Mental health and fitness activity reimbursements Vacation policy : 20 days of annual leave and paid sick leave #J-18808-Ljbffr