Netcool Developer

Requirement ID: 77742-1

Title: Netcool Developer with AIOps Cloud Pak
Location: Tampa, FL / Dallas, TX / Basking Ridge, NJ / Ashburn, VA (100% Onsite)
Duration: 6 Months
Pay Rate: $50 - $55/hr

Role Descriptions:
A Netcool Developer with AIOps Cloud Pak expertise is responsible for integrating and migrating traditional IBM Netcool Operations Insight (NOI) event management systems with the AI-powered capabilities of the IBM Cloud Pak for AIOps platform.

The role involves automating IT operations, reducing alert noise, and using AIML to predict and resolve incidents faster.

Key Responsibilities-

Integration and Migration
Connecting existing on-premises Netcool Omnibus and Netcool Impact environments with IBM Cloud Pak for AIOps using provided connectors. This includes migrating existing event filters and runbook automation policies.

Event and Data Management
Ensuring seamless bidirectional synchronization of event data between Netcool and the AIOps platform. This involves configuring data mapping and transformation rules (often using JSONATA) for consistent alert and event processing across systems.

Automation Development
Creating and implementing automation policies and runbooks (often using Netcool Impact policies and potentially Python Bash scripts) within the AIOps environment to automatically diagnose and remediate IT issues.

AI Model Training and Management
Assisting in feeding quality data to the AIOps platforms machine learning models to enable event grouping, log anomaly detection, metric anomaly detection, and change risk assessment.

Topology and Visualization
Utilizing the AIOps platforms resource management and topology features to provide a unified, application-centric view of the IT infrastructure, helping to understand interdependencies and the potential impact of incidents.

Collaboration and Support
Working with cross-functional teams (DevOps, SREs, etc.) to integrate data from various third-party tools (Splunk, ServiceNow, Slack, etc.) and ensure a cohesive, AI-driven operations platform.

Troubleshooting
Diagnosing and resolving complex issues that arise during the integration and operation of the AIOps and Netcool systems in a hybrid cloud environment

Required Skills-

• Expertise in IBM Netcool Suite
• In-depth knowledge of Netcool Omnibus, Netcool Impact, and their associated tools like probes, gateways, and the Web GUI.

Note- Candidate must have exp in-

1. Telecom Exp is MUST
2. IBM Netcool - Tivoli NOI, AI Ops