Mortgage Loan Officer

Job Description

Job Description

Carolina Trust Federal Credit Union has a full-time, Mortgage Loan Officer position available at the main branch located on 21st Ave. 

Position Overview: Responsible for the origination of long-term mortgage loans as well as lot and construction loans. Conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation. Conveys policies for extension of credit in accordance with Credit Union and secondary investor guidelines. Meets scheduling and documentation requirements, and production expectations. Serves members, prospective members, builders, developers, and realtors promptly and professionally. Provides general Credit Union information and cross sells services. Assists Mortgage Loan personnel as necessary.

Pay: $32.28 - $40.35 (Hourly)

Duties & Responsibilities:

• Assumes responsibility for the effective and professional completion of assigned loan origination functions.

- Interviews, takes applications, and processes preliminary documentation on loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members. 

- Performs follow-up work as necessary to achieve conditional approval within established time frames.

- Notifies member if loan is referred back to Officer because of problem ratios or credit ratings.

- Advises members of loan approval or denial. Explains loan denials precisely and clearly to members.

- Completes lending operations in accordance with established Credit Union policies and legal requirements.

• Assumes responsibility for establishing and maintaining effective and professional business relations with members, realtors and building professionals.

- Answers questions and requests and resolves problems.

- Informs members of Credit Union loan policies and services.

- Counsel members regarding money management and financial matters. Counsel members whose loan requests were denied, explaining reasons and alternatives.

- Maintains and projects the Credit Union's professional reputation.

• Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management.

- Coordinates functions with related departments and Branches and provides support as needed.

- Assists Mortgage Loan personnel and serves as a backup as needed.

- Keeps management informed of department activities and of any significant problems.

- Attends and participates in meetings and committees as required.

- Completes required records and reports.

• Assumes responsibility for related duties as required or assigned.

- Professionally cross sells Credit Union services.

- Stays informed regarding changes in lending standards, related legal requirements, and trends in local real estate and competitive market.

- Ensures work area is clean, secure, and well maintained.

- Ensures operations are conducted in accordance with established Credit Union policies and with legal and regulatory requirements, including but not limited to BSA/ALM compliance.  

- Lending functions are effectively performed in accordance with established Credit Union policies and with legal and regulatory requirements.

- Good business relations exist with members and business professionals.  Programs and services are properly and thoroughly explained, and questions courteously answered or appropriately referred.

- Loan documentation, files, and related reports are complete, accurate, and timely.  Monthly reports are submitted as scheduled.

- Loan applications and related financial data are closely and effectively analyzed and evaluated.

- Good working relations exist with Credit Union personnel and with management.  Assistance is provided as needed.  Management is appropriately informed.

- Established production expectations are met or exceeded.

Education: 

• High School diploma or equivalet.
• Additional coursework in business or related field preferred.

Knowledge and Experience Required:

• One to two years of related loan processing experience
• Real estate background helpful
• Understanding of the foundation of determining credit worthiness.
• Knowledge of Credit Union loan policies, products, procedures, processing, and understanding guidelines.
• Familiarity with title reports, insurance, and appraisals. 

Benefits:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401K
• 401K Matching
• Paid Time Off
• Employee Assistance Program