Front Desk Associate

Job DescriptionJob Description

Front Desk Associate Full Time

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We are seeking a dependable, professional, and customer-focused Front Desk Associate to join our hospitality team in Winston Salem, NC. The ideal candidate will possess excellent communication skills, strong multitasking abilities, and a commitment to providing exceptional guest service in a fast-paced hotel environment.

Responsibilities:

• Greet and assist guests in a courteous and professional manner
• Perform guest check-ins and check-outs efficiently
• Answer phone calls and respond to guest inquiries promptly
• Handle reservations, room assignments, and payment processing
• Maintain accurate guest records and daily reports
• Resolve guest concerns and ensure overall guest satisfaction
• Coordinate with housekeeping and maintenance departments regarding room status and guest requests
• Monitor lobby and front desk areas to maintain a clean and welcoming environment
• Follow hotel policies, procedures, and safety standards

Qualifications:

• Previous hotel or customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer knowledge and ability to learn hotel management software
• Ability to work flexible shifts, including weekends and holidays
• Professional appearance and positive attitude
• Reliable transportation and strong attendance record

Benefits:

• Competitive pay
• Flexible scheduling
• Opportunity for growth within the company
• Supportive team environment

We are looking for individuals who are motivated, reliable, and passionate about hospitality and guest satisfaction.

Apply today to become part of our team.

Job openings for these locations:

200 S Broad St, Winston Salem

2115 Peters Creek Pkwy, Winston Salem

Company DescriptionKHG Properties is a hospitality management company dedicated to maintaining clean, comfortable, and welcoming accommodations for every guest. We value teamwork, reliability, professionalism, and strong work ethic while providing a supportive environment for employees to grow within our properties.Company DescriptionKHG Properties is a hospitality management company dedicated to maintaining clean, comfortable, and welcoming accommodations for every guest. xhqgsiq We value teamwork, reliability, professionalism, and strong work ethic while providing a supportive environment for employees to grow within our properties.