General Manager

What You'll Do

You will oversee all warehouse functions including operations, transportation, personnel, and customer service, ensuring alignment with company objectives and compliance with regulations. You will manage budgets, assign work, monitor departmental performance, and maintain positive relationships with customers and union representatives. You will also implement safety measures and procedures to prevent loss and support continuous improvement and disaster recovery planning.

Essential Functions

• Develop and manage the annual facility budget and ensure adherence across warehouse departments.
• Direct and assign work, set performance objectives, and monitor progress toward departmental goals.
• Oversee all warehouse activities, costs, operations, and forecasts, ensuring operational performance.
• Ensure compliance with company policies and all federal, state, and local OSHA regulations.
• Represent the company to warehouse customers, secure additional business, and maintain positive customer relationships.
• Negotiate labor contracts with union representatives and implement desired changes.
• Develop and maintain plans for disaster prevention and recovery and identify safety concerns and cost‑saving opportunities.

What Experience and Education You Need

• College degree in business, logistics, or management plus minimum 5 years of experience required in warehousing or logistics management or equivalent combination of education and experience.
• Minimum 3 years of supervisory or management experience required.
• Proven ability in planning, staffing, budgeting, and organizing warehouse operations.
• Experienced with AS/400 and Microsoft Office, including Word and Excel.
• Demonstrated experience in analyzing operational challenges and implementing effective solutions in a warehouse or logistics environment.

What Could Set You Apart

• Ability to communicate clearly and effectively in both written and verbal formats with internal and external stakeholders.
• Familiarity with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
• Ability to develop effective relationships and provide leadership to integrate diverse functions and individuals toward profitability objectives.
• Ability to interpret safety rules, operating and maintenance instructions, and procedures manuals.
• Experience promoting an open door policy and team environment.
• Experience supporting performance management programs.
• Experience developing and maintaining disaster prevention and recovery plans.

Physical Requirements

• Able to work in spaces with 55 inches (1.4 meters) of headroom.
• Able to tolerate working environment with inside controlled temperatures varying from 32 degrees Fahrenheit (0 degrees Celsius) to minus 45 (-45) degrees Fahrenheit (-43 degrees Celsius), as well as outside ambient temperatures (including heat, cold, and precipitation).
• Able to climb ladders or step ladders.
• Able to tolerate heights up to 30 ft. (9 meters) and be able to access elevated products from inside safety cage.
• Able to wear personal protective equipment required for working at heights and in cold temperatures.
• Able to stand and/or walk continuously or frequently over an 8-10-12 hour shift. Occasionally required to stoop, kneel, crouch, or crawl.
• Able to frequently step up/on or step down/off to mount and dismount material handling equipment.
• Able to perform fine articulation movements with fingers/hands and/or feet to operate equipment.
• Depending on specific role, must be able to lift boxes of varying weights up to 80 lbs. (36 kg) and carry product a distance of up to 6 ft. (2 meters) without mechanical assistance.
• Able to meet specific vision abilities required by this job, including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to hear and speak in order to comprehend, respond to, and provide instructions and safety warnings, as well as able to read and understand packaging, shipping documents, and safety guidelines.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.