Senior Ecom Content & PIM Manager (AI, Marketplace, Adobe InDesign)

Job Description

Job Description

Job Summary

Portofino International Trading USA is seeking a Senior Ecommerce Content & PIM Manager to build and operate a scalable product content system across 6,000+ SKUs .

This role owns the full pipeline:
ERP → PIM → AI Enrichment → Media → Feed Distribution → Marketplaces → Catalog

You will be responsible for data structure, content systems, marketplace readiness, and catalog production .

This is a systems + operations role , not a design-only or copywriting role.

Core Responsibilities

1. PIM & Data Architecture (Critical)

• Own product data structure in Plytix:
• • Category taxonomy (3-tier system)
  • Attribute completeness and standardization
  • SKU normalization across 6,000+ products
• Ensure all required attributes are present for marketplace compliance:
• • Dimensions, materials, certifications, compatibility, etc.
• Maintain data integrity across all channels

2. Marketplace Readiness & Compliance

• Identify and resolve listing blockers:
• • Missing attributes (e.g., burn time, BPA-free, dimensions)
  • Category mismatches
  • Incomplete product specifications
• Prepare listings for Amazon, Walmart, Wayfair, and other channels
• Work with Feedonomics to ensure proper data mapping and distribution

3. AI Content & Scaling Systems

• Build and manage AI workflows for:
• • Product titles
  • Bullet points
  • Descriptions
  • SEO attributes
• Develop prompt templates and QA systems
• Ensure AI outputs are accurate, structured, and non-generic

4. Media & Product Integrity Oversight

• Define and enforce image standards:
• • No product distortion
  • Accurate color and proportions
  • Realistic environments
• Oversee media workflows using Cloudinary and AI tools
• Prioritize high-impact categories for content improvement

5. Catalog System Ownership (Adobe InDesign)

• Lead annual printed catalog production (~2 months/year)
• Build and maintain a data-driven catalog system :
• • Plytix → structured export → InDesign templates
• Ensure:
• • High SKU density with clean layout
  • Accurate product data
  • Print-ready standards (CMYK, 300 DPI)

6. Pricing & Shipping Awareness

• Support pricing logic based on:
• • Landed cost
  • Shipping classes
  • Marketplace competitiveness
• Flag SKUs that are:
• • Unprofitable
  • Oversized or freight-sensitive
  • Not viable for marketplace distribution

7. Trend & Product Strategy

• Monitor trends across:
• • Amazon, Pinterest, TikTok, Etsy
• Identify:
• • High-demand categories
  • New product opportunities
  • Content gaps impacting conversion

8. Team Leadership & Execution Control

• Train and manage junior content staff
• Build SOPs and QA workflows
• Ensure consistent, high-quality output at scale

Required Qualifications

• 4+ years experience in ecommerce content, PIM, or product data management
• Experience managing large SKU catalogs (1,000+ SKUs required; 5,000+ preferred)
• Experience with PIM systems (Plytix strongly preferred)
• Experience with marketplace listings (Amazon, Walmart, Wayfair)
• Strong understanding of product data structure and taxonomy
• Experience with AI tools (ChatGPT, Claude) for structured content

Required Technical Skills

• Adobe InDesign (catalog layout required)
• Understanding of print production (CMYK, layout systems)
• Spreadsheet/data handling skills (Excel, CSV workflows)

Preferred Experience

• Feedonomics or marketplace feed tools
• Cloudinary or DAM/media systems
• Experience working with ERP-integrated ecommerce systems
• Experience with compliance-heavy product categories

Key Skills (Indeed Keywords)

• Ecommerce product listings
• PIM (Product Information Management)
• Product data management
• Amazon listing optimization
• Feed management (Feedonomics)
• Adobe InDesign catalog production
• AI content generation
• Digital merchandising

What We’re Looking For

• Strong systems thinker (not task-based)
• Detail-oriented with high data accuracy standards
• Able to scale content across thousands of SKUs
• Comfortable balancing data, media, and operations

Important

This role is NOT:

• A graphic designer role
• A social media role
• A copywriting-only role

This is a core ecommerce operations role responsible for system execution and scalability

How to Apply

Please include:

• Resume
• Portfolio (ecommerce listings and/or catalog work)
• Brief explanation of your workflow from product data → marketplace listing

Screening Questions (Required)

1. How do you structure product data for large catalogs (1,000+ SKUs)?
2. Describe your workflow from product data → marketplace listing
3. What experience do you have with Adobe InDesign and catalog production?

We are a nationally recognized importer and distributor of party, craft and event supplies.

Company Description

We are a nationally recognized importer and distributor of party, craft and event supplies.