Project Manager - Operations

Job Description

Job Description

We are looking for an experienced Project Manager - Operations to support a mission-driven nonprofit in Los Angeles, California. This Long-term Contract opportunity will lead the administration of scholarship and educational funding programs, ensuring each initiative runs smoothly from launch through completion. The ideal candidate brings deep program management expertise, strong cross-functional coordination skills, and a practical approach to improving workflows and operational effectiveness.

Responsibilities:
• Direct the day-to-day management of multiple scholarship and education funding programs, overseeing each phase from application intake to award processing, renewals, and final closeout activities.
• Build and maintain detailed project schedules, milestones, and deliverables to keep several active program cycles on track at the same time.
• Monitor program activity to ensure alignment with established policies, eligibility standards, compliance expectations, and applicable regulatory requirements.
• Evaluate existing operational processes, identify inefficiencies, and introduce improvements that strengthen accuracy, consistency, and overall program delivery.
• Create reporting materials, dashboards, and performance summaries that provide leadership and stakeholders with clear insight into program outcomes and progress.
• Partner with teams across finance, legal, development, and other internal functions to coordinate tasks, resolve issues, and support successful execution of program objectives.
• Manage competing priorities and stakeholder expectations while maintaining high service levels and meeting critical deadlines.
• Support the use of technology, automation tools, and program management platforms to streamline administrative work and enhance operational efficiency.• Bachelor’s degree required.
• At least 8 years of experience in scholarship administration, grantmaking, foundation operations, higher education, nonprofit environments, public-sector programs, or closely related fields.
• Required certification from the hiring organization or an equivalent credential specified for this role.
• Demonstrated success leading complex projects involving multiple stakeholders, shifting priorities, and strict timelines.
• Strong understanding of project management practices, compliance oversight, and process improvement methods.
• Hands-on experience with grant or program management systems such as Salesforce or similar platforms, along with DocuSign, digital forms tools, and Microsoft Office.
• Excellent verbal and written communication, organization, and relationship management skills.
• Experience applying AI or automation tools to optimize workflows is preferred.