Optician/Optometric Assistant

Job Description

Job Description

Position: Optician - San Diego Optical Boutique

Job Overview:

We are seeking a motivated Optician to join our team at our world-class optical boutique! The Optician will be responsible for providing exceptional customer service and advice on eyewear products with the ability to prioritize and multi-task. This individual will be a key member in our collaborative space, working closely with our patients to ensure that they receive the highest level of service and quality eyewear. As a specialty Optometry clinic in Vision Therapy and Rehabilitation, our San Diego-based patient population we serve are loyal, extremely hardworking, and grateful for the personalized care they receive from our team of experts. As a teaching-facility, we take pride in our ability to train and empower team members to understand the importance in vision science as well as the finest optical technology that help our patients thrive. 

Key Responsibilities:

• Greet and assist customers in selecting the perfect pair of eyeglasses or contact lenses
• Provide expert advice on lens options, frames, and other eyewear products
• Conduct pre-testing for eye exams and other vision tests to determine the best eyewear options for customers
• Assist customers with adjusting and fitting their eyeglasses or contact lenses
• Process customer orders and payments
• Answering multi-line phones and assisting doctors and staff in various departments.
• Keep accurate records of customer information and transactions
• Stay up-to-date on new products and trends in the eyewear industry
• Maintain a clean and organized work area
• Collaborate with the rest of the team to achieve goals 

Qualifications:

• Ability to communicate effectively with customers and team members
• Experience working as an Optician or in a similar role and/or passion to learn
• Strong customer service skills to the highest professional standard
• Active listening skills
• Great attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work well under pressure
• Knowledge of eyewear products and services

Reports to:

Managing/Supervising Optometrist

We offer a Competitive salary and Benefits package (401K, Health insurance, PTO), as well as opportunities for growth and advancement within the company for eligible employees. If you are passionate about eyewear and have a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity!

An optician is a professional who helps fit and dispense eyeglasses and contact lenses to customers, based on prescriptions written by optometrists or ophthalmologists. They may also assist customers in choosing frames and lens options and make any necessary adjustments to ensure a proper fit. Opticians may also be responsible for maintaining inventory and ordering supplies. In some cases, they may also perform basic vision tests and assist in the management and training of contact lens patients.