Application Support Analyst

Citi Trends

Join CITITRENDS as an IS Application Support Analyst and help keep the business-critical systems behind our fast-paced retail operation running at their best.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Based in Savannah, GA (Hybrid) , you'll partner with internal teams, vendors, and system users to troubleshoot issues, improve application performance, support implementations, and ensure reliable day-to-day operations across a multi-location retail environment.

What you'll do

Support, configure, maintain, and troubleshoot business applications, hardware, networks, and user accounts
Diagnose and resolve software, database, network, and system issues
Partner with vendors during outages, upgrades, malfunctions, and application updates
Use business-process analysis to identify efficiency opportunities and implement practical solutions
Monitor application performance, maintain documentation and logs, and support testing
Train users on system functionality and security best practices
Participate in project teams, change management, and business continuity/disaster recovery activities

What you'll bring

Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of relevant experience
Strong analytical, troubleshooting, communication, and documentation skills
Experience with SQL and relational database technology
Familiarity with software development processes, Windows, and Microsoft Office
Ability to work independently and collaboratively, xhyhwjd prioritize effectively, and solve problems through to resolution
Flexibility to support occasional night/weekend coverage and periodic travel to distribution centers

This is an opportunity to make a visible impact by strengthening the technology that enables CITITRENDS teams to serve customers every day.

CITITRENDS is an equal opportunity employer.

Hiring #ApplicationSupport #ITJobs #SystemsAnalyst #SQL #RetailTechnology #SavannahJobs #HybridJobs #InformationTechnology

Apply

Vacancy posted 1 day ago

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