Property Manager

Community Manager
Location: NYC
Salary: $100,000-$120,000

The Opportunity: Join a premier, established real estate management firm as an elite Community Manager overseeing full-scale operations for a high-profile, luxury NYC residential asset. Operating at the intersection of high-end tenant hospitality, technical building operations, and strict regulatory compliance, you will fully own property performance, revenue optimization, and long-term asset value.
We are seeking a dynamic, seasoned real estate professional to act as the primary liaison between property owners, asset managers, and residents. This role demands a unique combination of financial acumen, building systems mastery, and exceptional leadership to guide onsite leasing, office, and maintenance teams.

The Impact You'll Make
Owner Relations & Financial Stewardship

• Strategic Liaison: Partner directly with property owners, asset managers, and corporate stakeholders to present property health, update on capital improvements, and ensure maximum client satisfaction.
• Fiscal Management: Drive the preparation of short- and long-range operating budgets and monthly forecasts. Analyze expenditure patterns and deliver Monthly Variance and Utility Consumption reports.
• AP Oversight: Manage all vendor invoicing processes, cross-referencing charges to identify and resolve discrepancies, and ensure robust insurance compliance across the asset.

Technical Building Operations & Contract Negotiation

• Vendor & Contract Management: Lead the bidding, negotiation, and awarding of all building service contracts (HVAC, critical systems, landscaping, elevator maintenance, etc.), holding vendors strictly accountable to SLAs.
• CapEx & Modernization: Supervise on-property capital improvement initiatives, apartment turns, and structural construction projects, ensuring minimal disruption to residents.
• Audit Readiness: Guarantee the property seamlessly passes all municipal audits, internal reviews, and building inspections. Act as the primary lead for emergency response and preventative mitigation.

Team Leadership & Resident Experience

• Onsite Team Leadership: Direct, schedule, and establish performance goals for Resident Managers, leasing representatives, front-desk staff, and handymen. Review and approve leasing commissions.
• Premium Tenant Relations: Act as the escalation point for resident concerns, leveraging elite diplomacy and customer service to maintain a world-class living environment.

The Ideal Profile
Professional Experience & Industry Background:

• 5+ Years of NYC Expertise: Proven track record managing complex, high-end residential real estate assets within New York City.
• Deep, practical experience navigating NYC rent-regulated stabilization frameworks compliance units.
• Robust structural familiarity with NYC building systems, municipal codes, and local real estate laws.

Technical & Behavioral Competencies:

• Credentials: NY Real Estate License (or the definitive ability to obtain one within 90 days of hire).
• Software Fluency: High proficiency in Microsoft Office (Excel, Word) and standard property management/revenue management platforms (e.g., Yardi, RealPage).
• Exceptional emotional intelligence, empathy, and poise when handling high-stress tenant issues or building emergencies.
• Bachelor's degree in Real Estate, Finance, Business, or equivalent field experience.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.