Service Desk Agent
Virginia Polytechnic Institute and State University (VT)
Virginia Tech is seeking an IT Support Agent for a 40-hour weekly call-center role focused on resolving computer user problems. You will communicate with students, staff, and faculty by phone or electronic means, determine necessary services, and log details into a computerized ticketing system while resolving common issues and escalating complex ones. This position emphasizes client satisfaction and requires strong communication, professionalism, and Windows/Outlook proficiency. #J-18808-Ljbffr
Vacancy posted 3 days ago
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