Call Center Agent
Texas State Library and Archives Commision
An associate degree or completion of 60 credits from an accredited college; or A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience in a Contact Center environment. AND • Strong communication, both written and verbal • Great active listening skills • Exceptional interpersonal and rapport building skills • A patient and empathetic attitude • Strong time management and organizational skills • Adaptability and flexibility • Comfortable working in fast-paced environments • Basic Troubleshooting skills • Computer literacy • Phone skills, including familiarity cloud-based soft phones and integrated CRM software.
Vacancy posted 3 days ago
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