Houseperson

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson.

Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers.

You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

$9 - $10 hourly

• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens

• Strong knowledge of cleaning techniques and products
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• 1 year experience as a houseperson or housekeeper strongly desired
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have graduated high school or received an equivalent certification (GED)

Compensation & Benefits

• Competitive base salary + performance-based incentives
• Career growth opportunities within a growing hospitality organization
• Collaborative and supportive team environment

Perks & Benefits

ARK Hospitality offers a wide range of perks and benefits designed to support you and your family:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Paid time off (PTO)
• Professional development and advancement opportunities
• Ongoing learning and continued education support
• Wellness programs and initiatives
• Community involvement opportunities
• Collaborative, diverse, and team-driven culture