Manager, Operations

Operations Manager

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Position Overview:

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location: White Haven, PA

Work Schedule: This position offers a set schedule; however, candidates must have open availability and be able to work any shift, including days, evenings, weekends, and holidays as needed

Travel Specifics: 25%

Competitive Compensation: Attractive annual salary of $82,000 - $115,000 plus a performance-based bonus

Key Responsibilities:

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.

If you are results-driven, have a passion for change, and a desire to make a significant impact, we would love to hear from you.

Minimum Requirements:

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.