PT Customer Service Representatives - Back of House

Job Description

Job Description

Join Our Team!

Are you passionate about helping people and keeping operations running smoothly behind the scenes? Watermelon Swim is seeking a Back-of-House Customer Service Representatives to join our melon-tastic team in our Riverview and Wesley Chapel locations. We’re looking for individuals who are detail-oriented, client-focused, and motivated to support our mission of safety and community.

As a key member of Team Melon, you will:

• Provide exceptional customer support through phone, email, and internal systems.
• Assist clients with scheduling, account questions, and general inquiries.
• Collaborate with the team to ensure accurate information flow and a seamless client experience.
• Support Front Desk team as needed.

What We’re Looking For:

• Organized, dependable, and friendly individuals with a service-oriented mindset.
• Previous customer service or administrative experience (behind-the-scenes support preferred).
• Strong written and verbal communication skills.
• Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word).
• Ability to manage multiple tasks in a fast-paced environment while staying calm and professional.
• Must be at least 18 years old.

Why Join Watermelon Swim?

• Consistent part-time schedule.
• Opportunities for professional development and growth.
• A positive, supportive, and fun work environment.
• Make an Impact: Play a vital role in supporting our mission to grow a community of safer, more confident swimmers.

This is not a remote position.

Watermelon Swim participates in the eVerify program.