Director of Home Care & Community Employment Services

Description

We are seeking a Director of Home Care & Community Employment Services!

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent fulfilling lives within their communities. Guided by a strong mission vision and set of core values we strive to be Wisconsins provider of choice for compassionate high-quality care. We pride ourselves on delivering services with respect integrity and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each persons uniqueness and potential.

The Director of Home Care & CES oversees the day-to-day operations of the Home Care & CES Divisions. They carry out responsibilities in the following functional areas: staff management organizational growth strategic planning and development quality assurance DVR relations and compliance and compliance will Federal and State laws and regulations.

Key Responsibilities:

1. Effectively build organizational and staff capacity developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
2. Develop and maintain a competitive advantage through anticipation of future strengths weaknesses opportunities threats trends and consequences and incorporate them into the organizational strategic plan.
3. Understand fully the Members and their funding source. Develop coordinate and monitor each Members case considering the cost and effectiveness in managing the Members case while at the same time make appropriate decisions to meet the each Members Needs.
4. Handles Member or provider concerns or requests regarding services billing or other needs assuring excellent customer service.
5. Ensures authorized services are met to the fullest capacity makes homes visits as necessary.
6. Make suggestions to the Executive team in efforts to better the organizations position in the market.
7. Create continuity quality and safety of services delivered in compliance with Federal and State laws regulations and company policies.
8. Responsible for the planning development implementation and evaluation of services provided by Home Care & CES.
9. Monitor profit and loss performance of Home Care & CES operations develop and manage annual budgets and perform periodic cost and productivity analyses.
10. Work with Human Resources in the recruitment and hiring process to meet Member and staffing needs.
11. Cross-sell agency services to all referral sources as appropriate to increase Member base and company profits.
12. Assure programs and services conform to company financial objectives by implementing contract specifications developing and negotiating annual budget proposals and evaluating client satisfaction.
13. Develop and implement clear and measurable short and long term goals operating procedures and business plans to achieve the companys strategic goals.
14. Report financial status of programs conduct feasibility studies recommend and implement fee schedules monitor revenue and expenditure trends.
15. Establish standards to meet quality assurance outcomes on-site inspections surveys medical reviews and medical audits.
16. Coaches and develops individual team members by providing constructive and timely performance evaluations.
17. Performs other related duties as assigned.

EDUCATION/QUALIFICATIONS:

1. Excellent verbal and written communication skills.
2. Strong supervisory and leadership skills.
3. Extensive knowledge of the principles procedures and best practices in the industry.
4. Excellent organizational skills and attention to detail.
5. Strong analytical and problem solving skills.
6. Possess planning skills including the ability to develop implement and evaluate plans utilize mission and vision statements in strategic planning ability to comprehend financial systems and the budget process.
7. Proficient with Microsoft Office Suite and/or related software.
8. Attendance on the job as well as to trainings continuing education and meetings as scheduled. Accept additional work assignment/overtime hours as needed.
9. Physical ability to: stoop stand pull hear see kneel walk grasp reach push talk and lift at least 35 lbs.
10. Maintain and promote a professional image within the organization and throughout the community.
11. Demonstrate excellent customer service skills to internal and external customers

Extra Bonuses (Yes this keeps getting better):

• Health Dental Vision Retirement Plan and more (some exclusions apply)
• Paid Training
• Paid Time Off (accrues after 1st full month)
• Shift Differentials
• Auto Insurance Discount
• Paid Mileage Reimbursement
• Daily pay

Ready to Apply Wed Love to Hear From You!

Apply online: us: ext. 1415

Required Experience:

Director