Associate Director, Planning

Factor Planning Team Leader

The Factor Planning team plays a central role in maintaining efficient Operations and delivering for our customers in a high-growth environment. Our AD of Planning is responsible for end-to-end production planning for our U.S. distribution centers, including addressing day-to-day operational risk, analytical problem-solving, and driving improvement of key performance indicators. We are looking for leaders with strong analytical and dive-deep skills, as well as excellent communication skills and executive presence, who can partner effectively with other leaders across functions to solve problems and execute high-level network decisions on a daily basis.

You will...

• Manage the production and fulfillment planning teams across the Factor US network, driving deliverable accountability and setting team roadmaps.
• Conduct analysis of our current Factor operations metrics and identify new key insights to optimize production planning.
• Lead continuous improvement projects around planning data inputs and analysis throughout all business units.
• Work with our internal teams to promote creative analysis of gaps in production delivery
• Partner with HRBP's and hiring managers to support the implementation of hiring strategies
• Drive key data needs across labor planning and staffing operations, manage stakeholder expectations, present and interface with internal client stakeholders.
• Develop specific metric analysis (by site and business unit)
• Develop strategic understanding of production and fulfillment planning in order to achieve contracted service level metrics
• Develop, evaluate and implement recommendations for new methods, procedures and approaches to key headcount metrics
• Conduct ROI analysis to support in determining go forward strategies and direction
• Present cost estimations for staffing related incentive programs and/or wage adjustments
• Travel as needed
• Other projects as assigned

Key Characteristics

• Bold : you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Analytical : numbers are your friend; you translate numbers/data into action and pave the way for efficiency
• Agile : proven ability to adapt quickly and deliver results in a fast-paced environment; you don't get overwhelmed easily and thrive with autonomy
• Results-driven : natural problem solver with excellent prioritization skills and a focus on quality
• Customer-focused : you understand the importance of highly satisfied customers and are committed to delivering a product and experience that is second to none

Preferred Qualifications

• Bachelor's degree in Supply Chain, Industrial Engineering, Business or relevant field
• 7+ years Fulfillment Operations / Manufacture Operations /Demand Planning (scheduling, planning, forecasting, performance measurements)
• Superior communication; able to cultivate collaborative relationships across all levels
• Ability to solve practical problems and deal with complex variables in situations, navigating ambiguity
• Strong project management and continuous improvement skills
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint in addition to the Google Suite of products
• Any experience in implementing automation or on boarding production planning softwares is a plus

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.