Operations Manager in Louisville

Join our team as an OPERATIONS MANAGER in Louisville, KY. In this role you will oversee day‑to‑day operations, manage a fleet of drivers, crew, contractors, and supervise customer service and sales teams. Responsibilities Manage a fleet of drivers, crew and contractors ensuring on‑time service, while maintaining timely data integrity Supervise our customer service and sales team Route and oversee delivery teams to maximize capacity and customer satisfaction Train local crew and contractors Monitor facility and equipment condition and maintenance Maintain excellent customer service quality rating Understand end‑user customer needs and concerns on home delivery Qualifications High School Diploma or Equivalent (required) Secondary education in business operations (preferred) Minimum of 1 year supervisor or management experience with employee oversight Minimum of 1 year experience in household moving or trucking industry Previous experience and strong understanding of budgeting and forecasting (preferred) Maintain an organized workspace and have the ability to complete tasks according to schedule Strong multi‑tasking skills required in a fast‑paced environment Solid geographic region knowledge Must have excellent communication and organizational skills Understand problems in moving furniture where damage occurs and how to prevent such damage Fantastic problem‑solving skills Willing to learn multiple computer programs, and demonstrate previous successful experience with Microsoft Excel and Word Self‑starter, motivated by daily challenges Benefits Competitive pay Medical, dental and vision benefits Paid time off (begin accruing your very first day) 401(K) plan Employee discounts with Verizon, Skechers and more Berger Transfer & Storage, Inc. is an affirmative action/equal opportunity employer. All applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr