Assistant Service Manager

Bass River Marina

Job Description

The Assistant Service Manager plays a vital role in overseeing a medium-sized team to ensure exceptional customer service and service quality. This position requires regular communication and negotiation with vendors and focuses on managing customer service and various mixed services without the need for travel.

Responsibilities

Oversee a team of 6-15 members to maintain high service standards
Ensure consistent customer support and satisfaction
Conduct service quality control to uphold company policies
Engage in regular communication with vendors
Participate in extensive vendor negotiations to optimize service delivery

Preferred Qualifications

2+ years of experience in service management
Associate degree in Business Administration or related field
Strong team leadership skills
Effective problem-solving abilities
Conflict resolution expertise

Apply

Vacancy posted 1 day ago

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