Field Services Supervisor

Job Description

Job Description

Job Summary

We are seeking a motivated and dependable Field Service Supervisor to lead field installation and service activities for industrial wear protection systems. This is a hands-on leadership role requiring extensive travel to customer industrial facilities across the United States.

The Field Service Supervisor will work alongside field crews while coordinating daily job-site activities, ensuring projects are completed safely, efficiently, on schedule, and to established quality standards. The position will also support welding, fabrication, equipment preparation, estimating, and shop operations when not traveling.

Key Responsibilities

• Install ceramic, refractory, and other industrial wear protection products at customer locations.

• Supervise and work alongside field crews during installation projects.

• Coordinate daily job-site activities, manpower, materials, equipment, and logistics.

• Ensure projects are completed safely, efficiently, on schedule, within budget, and according to quality standards.

• Enforce company and customer safety policies and proactively identify workplace hazards.

• Act as the primary on-site company representative and maintain positive customer relationships.

• Provide project updates and assist with resolving job-site issues.

• Support project planning, equipment staging, material coordination, staffing, and transportation.

• Monitor project progress, labor utilization, and costs.

• Provide input for estimating, quoting, scheduling, and project forecasting.

• Mentor, train, and coach field personnel on technical skills, safety, and teamwork.

• Assist with MIG welding, fabrication, equipment preparation, and shop production activities when not traveling.

• Help develop and improve Standard Operating Procedures (SOPs) and operational processes.

• Maintain tools, equipment, vehicles, and work areas in a clean and organized condition.

• Perform additional duties as assigned by management.

Qualifications

• Experience in industrial field service, construction, maintenance, fabrication, or a related industry.

• Previous supervisory or leadership experience preferred.

• MIG welding, refractory, concrete, or industrial maintenance experience is a plus.

• Strong commitment to safety, quality, and customer service.

• Excellent communication, leadership, and organizational skills.

• Ability to work independently and effectively as part of a team.

• Willingness and ability to travel approximately 50-75% , including overnight and extended project assignments.

• Comfortable working at heights, in confined spaces, and in industrial environments.

• Valid driver's license required; CDL preferred but not required.

Education

• High school diploma or equivalent required.

Physical Requirements

• Ability to lift and carry approximately 50-75 pounds .

• Ability to stand, walk, bend, kneel, climb, and work for extended periods.

• Ability to safely work around heavy machinery and active industrial job sites.

• Ability to work in varying weather conditions and demanding industrial environments.

Work Schedule

• Full-time position.

• Field assignments may require 12-hour shifts and up to 7 days per week , depending on project requirements.

• Extensive overnight and extended travel may be required.

• When not traveling, the employee will support shop and fabrication operations.

Pre-Employment Requirements

• Successful completion of a background check.

• Successful completion of a pre-employment physical examination.

• Successful completion of a drug screening.

Benefits

• 401(k)

• 401(k) matching

• Medical/Health Insurance

• Dental Insurance

• Vision Insurance

• Health Savings Account (HSA)

• Life Insurance

• Paid Time Off (PTO)

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.