Forecasting & Scheduling Strategist
Spectrum
Spectrum is seeking a Workforce Management Analyst in Charlotte, NC, to analyze call volume trends and provide strategic scheduling recommendations. You will play a vital role in optimizing resource allocation, ensuring our contact centers meet performance targets. Candidates should have at least a Bachelor's degree in statistics or a related field and possess experience with workforce management tools. A strong foundation in data analysis and the ability to communicate effectively at all organizational levels are essential. #J-18808-Ljbffr Spectrum
Vacancy posted 5 days ago
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