ISV Technical Account Manager - EMEA

RotterdamEcosystem – ISV /Full-time /HybridThis role is the technical lead for our EMEA ISV partners, helping software companies build and scale commercial products using Mendix, AI Cloud and Graph Studio. Together, these technologies combine application development, data and AI capabilities to help partners build more intelligent software products.Our ISV partners build products or product suites that are deployed repeatedly across many end customers. Their technical choices therefore directly affect the scalability, reliability, maintainability and market success of their products.The impact of this role goes beyond technical success. You help partners build products that succeed in the market, while identifying where our wider platform can create additional value. This includes expanding the use of Mendix and introducing AI Cloud and Graph Studio where they can strengthen the partner's product.As an EMEA ISV Technical Account Manager, you own the post-sales technical relationship with a portfolio of ISV partners. You work closely with CTOs, CPOs, architects and engineering teams, helping them become technically self-sufficient and scale their products across their customer base.Responsibilities:Technical strategyBuild trusted relationships with CTOs, CPOs, architects and engineering leadersTranslate partner product and business objectives into a clear Technical Success PlanTrack technical progress, risks and opportunities together with the partner and ISV commercial leadArchitectureAdvise partners on product architecture, development practices and effective use of our technologiesAdvise on architecture supporting repeatable deployment, scalability, maintainability and product evolutionProvide hands-on guidance through workshops, prototyping, troubleshooting and light developmentIdentify technical risks and blockers early and help partners resolve themEngage Mendix experts or implementation partners when additional expertise or development capacity is requiredEnablementEnable partner engineering teams to independently build, operate and evolve their productsTailor technical enablement to each partner's product, experience and development roadmapShare relevant best practices, development patterns, technical resources and platform updatesGrowthHelp partners successfully launch and scale their products across an increasing number of end customersIdentify opportunities to expand Mendix usage within existing products or across their product portfolioSurface opportunities for AI Cloud and Graph Studio to strengthen products and create customer valueTurn technical opportunities into broader platform adoption together with the ISV commercial leadCollaborationMaintain a clear view of partner technical health, progress, risks and opportunitiesProvide technical input to the ISV commercial lead to support partner growth and account strategyCoordinate with Product, technical specialists, implementation partners and wider Siemens teams when neededFeedbackBring partner feedback and technical blockers to Product, Field CTO and ISV leadershipKeep partners informed about relevant product developments and roadmap direction Share best practices, improve ISV technical playbooks and mentor TAM peersRequirements:Technical depth: strong software engineering and architecture knowledge with credibility among experienced technical teamsTechnology: strong understanding of modern software development, cloud, data and AIAccount planning: translate partner objectives into Technical Success Plans and drive progress against themArchitecture: advise on architecture, integrations, scalability, reliability and development practicesHands-on capability: comfortable with technical workshops, troubleshooting, prototyping and light developmentStakeholder management: build trusted relationships with CTOs, CPOs, architects and engineering leadersCommercial awareness: connect technical decisions and product success to partner growthOpportunity identification: identify growth opportunities across Mendix, AI Cloud, Graph Studio and the wider Siemens portfolioCollaboration: work effectively with ISV Sales, Product, technical specialists and implementation partnersPartner advocacy: translate partner needs and technical feedback into actionable internal inputKnowledge sharing: share best practices, improve technical playbooks and mentor peersGrowth mindset: continuously develop skills and use AI effectively in daily workExperience:Degree in computer science, engineering or related field, or equivalent practical experienceExperience in technical account management, software engineering, architecture, consulting or similar rolesExperience building or supporting commercial SaaS or software products is strongly preferredComfortable working across EMEA and travelling for partner engagements when requiredWhy UsAt Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!Our Benefits & RewardsThe total cash compensation range for this position is 99,700 to 189,200 with 30% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: Our Commitment to Equity and Inclusion in our Diverse Global WorkforceWe value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.Siemens Software. Transform the Everyday#LI-Hybrid #SaaS #LI-LP2We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.