Administrative Assistant

Job Description

Job Description

Administrative AssistantWashington Generators has been serving the residents and businesses of the PNW for over 15 years! Our team of professional pride ourselves with honest quality work, and our ability to provide exemplary customer service. We value working together as a team to ensure a positive customer experience.We are currently looking for a highly organized and energetic Admin Assistant to join our growing team. As an office assistant you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward.Why Choose Washington Generators?Highly competitive payAdvancement opportunitiesHealth (95% covered by employer), Dental, Vision insurance52 hours Paid VacationSick Time accrued 1 hour per 40 hours worked11 Paid Holidays401k with 4% company matchPay: $23.00-$29.00/ hourWork Hours: Monday Friday; 8:00 am - 4:30 pmBenefits: Medical insurance (95% covered for the employee), Dental, Vision, 401k w/company match up to 4%, 6.5 days Paid Vacation, 1 hour of Sick Time per 40 hours worked, 11 Paid holidaysSummary/Objective: The Administrative Assistant provides administrative support to our Sales and Operations teams by handling information requests and performing clerical functions such as preparing correspondence, talking to customers about their needs, arranging in-home consultations and scheduling installations and other appointments for our Field Staff. Responsible for confidential and time sensitive material.Qualifications/Experience:3+ years' experience in customer service, administrative or project managementAdvanced customer service skill setAbility to multi-task within fast-paced work environmentStrong organizational skillsHigh school diploma or general education degree (GED)Demonstrated ability to maintain confidentiality and exercise discretionExpert level in Microsoft Word, Excel, Outlook, Google Docs, DropboxEssential Duties:Talk with customers over the phone. You are not the first one to pickup the phones, but this role is heavily customer focused. Type reports, memos, letters and other documents using word relevant computer software.Perform general office duties such as ordering supplies and maintaining records management database systems.File and retrieve documents, records and reports.Researches, prioritizes, and follows up on incoming issues and concerns addressed to the company, including those of a sensitive or confidential natureDetermines appropriate course of action, referral, or response to field staff and customers. Organize and schedule meetings and appointments.Develop and update administrative systems to make them more efficient.Answer phone calls and direct calls to appropriate parties or take messages.Contribute to team effort by accomplishing related results as needed.Other duties as assigned