PAP TECHNICIAN * CNA, MA OR LPN * ORMOND BEACH, FL

Job Description

Job Description

Job description:

Seeking dynamic talented candidates to join our fast growing DME team!

We have an immediate opening for a full-time PAP Technician. 

Candidate must have prior experience, especially in CPAP/BiPAP set-up, compliance and re-supply procedures, be able to navigate between multiple programs, multi-task on the computer, answer phones and occasional travel required.

Responsibilities:

• Set up patients on CPAP/BIPAP, educate on proper usage, cleaning, and the benefits of using the device. 
• Setting up the device based on doctors’ orders prior to setup.
• Daily communication with physician offices, hospital case managers, office administrative staff, respiratory therapists and company marketing representatives. 
• Calling and scheduling patients for setup of Durable Medical Equipment (DME), including PAP and supplies
• Inform patient of Insurance compliance requirements. 
• Fit patients with appropriate mask, ensuring comfort and maximum therapeutic effectiveness
• Trouble shooting the machine, mask issues such as mask discomfort/leaks.
• Monitor compliance.

Requirements:

• Customer service experience in an office/administrative environment
• Ability to multi-task and maintain a high level of accuracy
• Experience in DME/home health intake, preferred
• CNA, MA OR LPN certification. 
• Experience in setting up CPAP and BiPAP, required
• Experience with computers
• Friendly/outgoing personality and a passion for helping people
• Preference given to bilingual "English/Spanish"