Client Account Specialist

Client Account Specialist (CAS)

Associa is currently looking for a Client Account Specialist (CAS) to join our team. The Client Accounting Specialist is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations.

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $24.00 - $28.00 per hour; depending on experience

Location: 3021 Citrus Circle, Suite 205, Walnut Creek, CA

How will you make an impact?

The Client Account Specialist (CAS) helps the company grow by:

• Assisting with in office tasks such as processing checks, by sorting, coding, and filling out AR income form.
• Reviewing and approve monthly financial statements for various clients. Monthly reports consist of but not limited to, Balance Sheet, Income statement, Monthly Trends, Delinquencies, Prepaid accounts, Bank reconciliation and General Ledger, etc.
• Answering questions for Community Association Managers (CAM's) and Board Members regarding monthly financial statements
• Managing transition in of new clients, including communicating internally about new clients, setting up bank accounts, closing bank accounts, processing new and updated signature cards, and budget entry.
• Overseeing and requesting AP & AR corrections, bank reconciliation, journal entries and account adjustments.
• Managing recurring charges, such as homeowner assessments, parking, and storage.
• Defining problems, collecting data, establishing facts, and drawing valid conclusions
• Attending in person or virtual board meetings as needed

• Knowledge of Generally Accepted Accounting Practices (GAAP) and Microsoft Office
• Experienced in general ledger accounting
• Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and or boards of directors.
• Experienced in budget implementation
• Understanding of AP transaction process
• Understanding of AR transaction process
• Willingness to grow and take on new projects as needed
• Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Must be able to prioritize, manage time, and meet deadlines with accuracy and attention to detail
• Must be able to interpret verbal and/or written instructions at a proficient level.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).