RN Nursing Coordinator - Children's Pediatric Surgical Clinic

RN Nursing Coordinator - Children's Pediatric Surgical Clinic

The Pediatric Surgery Team at the University of North Carolina is committed to providing outstanding and innovative clinical care to the people of North Carolina, the Southeast, and throughout the United States. We have assembled a team of talented and caring clinicians, scientists, educators, and healthcare professionals dedicated to innovation, education, quality, and cutting-edge surgical clinical care.

The Pediatric Surgery RN Care Coordinator (RNCC) plays a vital role in supporting patient care and clinical operations within the Division of Pediatric Surgery and the UNCH Children's Pediatric Surgical Clinic. As a consistent point of contact for patients and families, the RNCC provides comprehensive care coordination, including triaging clinical concerns, communicating laboratory results, processing medication refills, and managing documentation needs such as school forms and FMLA paperwork. The RNCC also facilitates prior authorizations, coordinates with home health and DME providers, and ensures seamless transitions of care between inpatient and outpatient settings.

The RNCC participates in quality improvement initiatives, monitors patient outcomes, and contributes to process improvements that enhance clinic efficiency. Committed to professional growth, the RNCC stays current in pediatric surgical nursing practices and serves as a role model for colleagues by promoting patient-centered, high-quality care.

This position will primarily be out of our Raleigh Clinic but will be expected to float to Chapel Hill as needed. This position will have four 10 hour shifts per week.

This position may qualify for a $10,000 commitment incentive.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: Provides clinical administrative nursing care coordination in support of a patient care area. Duties include one or more of the following care coordination, discharge planning, data analysis and performance metrics, and patient/staff education.

Responsibilities: 1. Assesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences. 2. Collaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections 3. Collects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes. 4. Coordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record. 5. Promotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors