4WP Assistant Store Manager I

Turn your sales and leadership skills into real earning power as an Assistant Manager at ORW | 4WP, where hourly pay meets unlimited commission potential!As an Aftermarket Parts Sales Assistant Manager, you will play a pivotal role on our dynamic team by supporting the operations of the store, fostering a culture of excellent customer service, driving sales growth, and coaching store staff in a retail environment.Responsibilities:Serve as a subject matter expert by influencing and motivating sales staff to achieve daily sales targets, labor efficiency, and warranty performance metricsContinually meet or exceed monthly targets in labor, merchandise, and warranty sales percentagesDrives sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and servicesMentor the sales staff by providing ongoing training on product knowledge, sales techniques, and customer service skills, while fostering a culture of continuous learning and improvementLead by example and ensure store staff are aware of and complying with company policies and proceduresPromote brand visibility and reputation by inspiring sale staff to promote brand products across store social media channelsEfficiently source parts by prioritizing customer value, and ensuring swift product turnaround and delivery timesDrive high customer satisfaction levels by promptly and effectively addressing customer issuesMaintain store layout and displays to create a positive and inviting shopping environmentOversee accurate inventory levels through regular cycle countsCoordinate inventory control through replenishment, organization, pricing accuracy, product selection, and availabilityEnsure correct pricing, accuracy in service tickets, and thorough audits of the final invoicePartner with the service manager to coordinate efforts and ensure alignment between service and salesEmpower sales staff to contribute to the overall success of the storeAssist in day-to-day operations in support of the store managerWe have multiple store volumes that require a variety of skills, experience, and knowledge.Qualifications:Experience in a retail environment and exposure to aftermarket sales, automotive parts, or related industries preferableKnowledge of automotive parts and accessories, including features, specifications, and compatibility, to assist customers and guide sales staff effectivelyValid automobile driver’s license with the ability to drive customer and company vehicles (subject to MVR check)Exposure to motivating and influencing sales staff to achieve sales and selling goalsInvolvement in multitasking, prioritizing responsibilities, and managing time effectively to ensure smooth store operationsExperience in a team environment collaborating to achieve company goals and objectivesProficiency in inventory management, including ordering, replenishing, pricing, and merchandisingStrong communication skills, both verbal and written, for effective interaction with customers, sales staff, and vendorsAbility to read and comprehend written instructions and work ordersFamiliarity with operating computer software, parts database, and point-of-sales systemsAbility to lift up to 50 lbs., and team lift up to 100 lbs.Must be able to work scheduled store hours at specific locationWork Environment:Customer-facing position in retail store (answering phones, using computers, point of sale, escorting customers around showroom floor)Occasionally interact with employees in the service department with concrete floors, industrial structure, vehicle lifts, workbenches/workstations, stationary and moving vehicles and other automotive workshop facility equipment.May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.Includes working in various physical positions including standing, balancing, stooping, kneeling, reaching, and lifting.This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the organization's ongoing needs.We are committed to working with and providing reasonable accommodation for individuals with disabilities. Please tell manager if you need accommodation during the interview process.Pay offered based on multiple individualized factors including retail location, job-related knowledge, skills, and experience. Pay ranges based on a 40-hour work week. The total compensation package also includes a commission plan.ORW | 4WP is an EEO/AA - W/V/D/M and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, including Motor Vehicle Record. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (“SSA”) and U.S. Department of Homeland Security (“DHS”). #J-18808-Ljbffr ORW USA INC