Customer Service Rep

Job Title

This employee takes calls from Long Term Care customers, enters orders, and dispatches them to the appropriate service center.

Job Responsibilities

Log for all incoming calls

Hours 9am to 6pm

Warehouse - cleaning of medical equipment

Add new residents to existing LTC customer database as necessary

Follow up on delivery of requested items

Answer questions and troubleshoot customer issues

After-hours dispatching when scheduled

Offering $16.90 - $23.00 per hour

Read and analyze documents such as customer orders

Communicating with co-workers and customers alike

Help with the training of employees

Apply common sense understanding to carry out oral and written instructions

Education and Experience

High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

Computer literacy is necessary

Physical Demands

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.