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Senior Customer Support Engineer - Hardware & SaaS

Visual Lease

A leading real estate technology company is seeking a Customer Support Engineer in Richmond, VA. The ideal candidate will provide advanced technical support, resolving complex customer issues across various platforms while ensuring high customer satisfaction. Responsibilities include troubleshooting hardware and software, documenting issues, and working closely with cross-functional teams. Candidates should possess strong analytical skills, customer service orientation, and a Bachelor's degree. The role offers competitive compensation and comprehensive benefits. #J-18808-Ljbffr Visual Lease

Vacancy posted 1 day ago
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