Senior Customer Support Engineer - Hardware & SaaS
Visual Lease
A leading real estate technology company is seeking a Customer Support Engineer in Richmond, VA. The ideal candidate will provide advanced technical support, resolving complex customer issues across various platforms while ensuring high customer satisfaction. Responsibilities include troubleshooting hardware and software, documenting issues, and working closely with cross-functional teams. Candidates should possess strong analytical skills, customer service orientation, and a Bachelor's degree. The role offers competitive compensation and comprehensive benefits. #J-18808-Ljbffr Visual Lease
$106.61k - $284.28k
...as a Sr. Manager, Frontline Support Engineering to lead our organization's efforts... ...the CVS Digital team. The Senior Manager is responsible for... ...scaling a high-performing customer and/or technical support organization... ..., finance, enterprise SaaS, or highly regulated...SeniorHourly payFull timeTemporary workWork experience placementLocal area- ...Customer Support Engineer, Matterport - Richmond, VA Job Description CoStar Group (NASDAQ: CSGP... ...complex issues end-to-end, including hardware troubleshooting and Return Merchandise... ...Qualifications: Experience supporting a SaaS or cloud-based platform Hands on...SuggestedFull timeWork at office
- ...Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications... ...and system admin support for HCUS customers. Primarily supports TAC and MI... ...opportunities that come into TAC. Assesses hardware, software and network related issues...SeniorLocal areaRemote workFlexible hoursNight shift
- ...industrial solutions company seeks a Senior Inside Sales Representative in Richmond, VA. This role entails managing customer accounts, supporting sales cycles, and ensuring customer satisfaction... ...expertise in fasteners and industrial hardware. The position offers various benefits...Senior
$72k - $90k
...healthcare. We are looking for a Customer Support Engineer to own customer-facing technical work... ...forward with partial information; pull in senior support thoughtfully when warranted... ...facing technical role, preferably in B2B SaaS context (e.g., customer support,...SuggestedFull time- ...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Summary: As a Premium Support... ...our highest-priority enterprise customers. You will bridge the gap between high... ...solve unique air-gapped or hybrid-SaaS challenges. 2. Post-Live Operations...SeniorLocal areaRemote work
- ...assigned agencies. This role is largely remote with 80% travel to customer locations across the U.S. You will be responsible for diagnosing... ...required, along with strong problem-solving skills and technical knowledge in SaaS implementations. #J-18808-Ljbffr Axon EnterpriseSeniorRemote work
- ...successful. Red River is seeking a Systems Support Engineer II to join our growing team! This... .... This position requires a polished customer-facing presence, strong communication skills... ...support, including OS troubleshooting, hardware issues, performance problems, and...Work at officeMonday to Friday
$86k - $98.2k
...Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Join to apply for the Senior Associate, L2 Support Engineer (Databolt... ...first 25 applicants Ever since our first credit card customer in 1994, Capital One has recognized that technology and...SeniorPermanent employmentFull timePart timeLocal areaRemote work- A leading financial services company seeks a Senior Associate, L2 Support Engineer to provide expert-level support for their data security product. The role involves advanced troubleshooting, managing customer issues, and mentoring junior support staff. The ideal candidate...SeniorRemote work
- QubicaAMF Worldwide - Bowling Products is seeking a Technical Support Specialist to join their team in Mechanicsville, Virginia. In this role, you will assist customers by providing support via various channels, troubleshooting technical issues, and contributing to product...Remote jobWorldwide
$209k - $238.5k
...A leading financial services firm is seeking a Senior Manager, Premium Support Engineer, to be the primary technical authority for enterprise customers. This role includes responsibilities such as strategic advocacy, lifecycle management of data plane instances, and architecting...SeniorRemote work- ...that happen. You'll be empowered to lead, supported to grow, and proud of the impact we... ...technical assistance to internal and external customers and ensure timely and cost-effective... ...center rotation and collaboration with field engineers and local support teams to drive issues...SeniorHourly payTemporary workLocal areaRemote workMonday to Friday
$74.7k - $130.7k
...challenges that will transform our customers' experiences in ways we can'... ...imagine yet. The RTS Field Support team provides critical... ...on-site technicians and RTS engineering teams, ensuring maximum performance... ...implementations, upgrades, hardware audits, and troubleshooting...Full timeTemporary workSeasonal workFlexible hours- ...Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote... ...support across our product lines for HCUS customers. This role focuses on more complex... ...responses. Works on 3rd party hardware, software, and network related...SeniorLocal areaRemote workFlexible hoursNight shiftWeekend work
$85k - $100k
...highly skilled and experienced Level 3 Engineer with managerial advancement aspirations... ...excellent problem-solving skills, extraordinary customer service skills, effective project... .... Key Responsibilities: Technical Support and Troubleshooting: Provide escalated...SeniorWork at officeLocal areaFlexible hours$21.97 - $42.88 per hour
...Job Description Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week)... ...this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and...Hourly payTemporary workFlexible hoursWeekend work3 days per week- ...care about the people that make up our customers, colleagues, and communities.... ...each other. POSITION TITLE: Senior Operations Systems Support Technician POSITION LOCATION:... ...Support Malware and Virus repairs Hardware and Software Configuration Changes...SeniorWork at officeLocal areaRemote work
- ...insurance company is looking for a Senior Operations Systems Support Technician in Richmond, VA. You will... ...support for technical issues, including hardware and software configuration. The... ...possess A+ Certification, and excel in customer service. This role offers a...SeniorRemote work
$47k - $55k
...Senior Service Desk Analyst Req number: R7778 Employment... ...Analyst , you will deliver Level 1 support to end users in a healthcare... .... The position is a tenured, customer-obsessed technical... ...systems, plus desktop and laptop hardware support ~ Working understanding...SeniorFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shift- ...highly experienced Business Analyst to support the integration of law enforcement systems... ...10 years of experience, expertise in SaaS/cloud solutions, and strong leadership in... ...Responsibilities include leading business process re-engineering and managing user acceptance testing...Senior
- A leading financial services company is seeking a Senior Manager, Premium Support Engineer specializing in high-scale software support for enterprise customers. This remote role demands extensive experience in technical account management, AWS, and security protocols. Candidates...SeniorRemote work
- A cybersecurity firm based in Richmond, VA is hiring a Customer Service Manager to lead client service functions within compliance and GRC engagements. The ideal candidate should have over 5 years of experience in customer service or account management and be capable of...Senior
- A leading data analytics company based in Richmond, Virginia, is seeking an experienced Technical Support Engineer. In this role, you will provide deep technical support for the Teradata Database, working on complex data analytics platforms. The ideal candidate will have...Senior
- ABB Schweiz AG in Richmond, Virginia is looking for a Technical Support Engineer to lead customer escalations and ensure timely support. Candidates should have a Bachelor's in Electrical Engineering and over 5 years of technical support experience. The successful candidate...Senior
- Rocket Software is seeking a Technical Support Engineer II in Richmond, Virginia. The ideal candidate will provide world-class customer support, troubleshoot issues related to Rocket Software products, and work effectively with both customers and partners. Required qualifications...Remote job
- EY is seeking a Senior Counsel for Products & Platforms in Richmond, Virginia. In this role, you will provide legal support for technology products and platforms, negotiating client-facing... ...advising on legal matters including SaaS and AI technologies. Candidates must have...SeniorFlexible hours
- ...provide technical assistance to internal and external customers. This role requires you to solve complex issues,... ...candidate has a Bachelor's degree in Electrical Engineering, 5+ years of experience in technical support, and strong communication skills. The position offers...Senior
$18 - $25 per hour
...features. DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity... ...troubleshooting of computer systems, hardware, and software. Training staff on... ...problems. Gaining feedback from customers to improve training methods. Writing and...SeniorLong term contractContract workRemote work$120k - $125k
...Chemistry Lab Analyzers across four facilities. This role requires extensive project management experience, specifically in cloud and SaaS implementations, along with strong leadership skills. Candidates must hold an active PMP certification and have a proven background...Senior
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