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Desk Estimator

$55k - $75k
Full-time

Paul Davis Restoration of Cleveland Metro

Benefits:

  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!



Desk Estimator
$55,000 - 75,000 per year + commissions

Our Desk Estimator prepares scopes and estimates for reconstruction and emergency services on site, scoping losses, creating estimates using Xactimate software, and securing the project. The Desk Estimator’s primary responsibilities are to create estimates using estimating software, for reconstruction and emergency services from 3D scans and Project Director scopes. Collaborate with clients to gain estimate and invoice approval. This is a hybrid position; however, the selected candidate should expect to work primarily in-office initially for training, onboarding, and team integration purposes.

The ideal candidate will have:

  • Bid Accuracy: Strong attention detail, reducing errors and omissions.
  • Higher Win Rates: Ability to create more competitive and professional bids faster.
  • Time Savings: Ability to free up project managers to focus on active jobs

RESPONSIBILITES:

  • Meet all service standards set forth by the client or the company.
  • Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
  • Utilize internal review process
  • Ensure each project achieves a minimum gross profit margin as determined by company standards.
  • Complete estimates within 24 hours of assignment
  • Communicate and document any change orders and insurance supplements.

Competency – Knowledge, Skills and Abilities:

  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and / or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Maintain a level of confidentiality

Education and Experience:

  • Experience with Xactimate and/or Symbility required
  • Bachelor’s Degree or equivalent industry experience
  • Customer Service experience

Physical Requirement

  • Must be able to communicate and converse with customers over the phone and face to face
  • Must be able to stay in a stationary position up to 80% of the time
  • Constantly operates a computer

Make an impact now : Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!




Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Flexible work from home options available.

Vacancy posted 16 hours ago
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