VP, Business Development

Who We Are

Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across: Digital Product Strategy & Innovation, Digital Marketing Services, Web & Mobile App Development, Data & AI, Cloud Engineering, and Enterprise Technology Modernization.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital offices expected.

The Opportunity

The VP, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role oversees our industry vertical Business Development teams and team leaders, focused on: Consumer & Retail, Banking & Financial Services, Travel & Hospitality, Healthcare, Manufacturing & High Tech, and Energy / Resources / Utilities. The VP leads and directs our Go to Market approach across the industry verticals and defines vertical revenue targets, directing strategies for achieving revenue targets. While working with Business Development and Marketing leadership on a combination of brand, market, and sales strategies, the VP will coordinate new leads, field new business opportunities, and win new business.

TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.

Responsibilities

• Drive attainment of revenue targets. The primary KPI for this role will be revenue growth alongside client satisfaction scores and team health on managed accounts.
• Lead consistency of Go to Market strategies and plans across your industry vertical Business Development teams
• Lead and manage the team of high-performing Principals and Associate Principals that are our industry vertical Business Development leads (across the six industry verticals listed above in the overview)
• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
• Competently articulate TELUS Digital's capabilities and technology solutions successfully to C-suite and senior executive clients
• Collaborate with our Solutions Architects and Pursuit Studio teams to craft and deliver executive-level proposals, pitches, and SOWs for prospective and existing clients
• Cultivate and extend existing C-level relationships with current clients
• Partner with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
• Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients
• Travel as needed to build and maintain client relationships. You must have the ability to travel up to 25% for client visits, pitches, and conferences

Competencies

Enterprise Consulting & Client Leadership

• Extensive digital consulting experience in a top-tier professional services or consulting firm serving Fortune 500 / Global 2000 clients, with a track record of building trusted executive relationships and driving complex consulting engagements from strategy through execution.
• Deep understanding of enterprise buying cycles, stakeholder landscapes, and value articulation required to position large-scale consulting and digital transformation programs.
• Deep industry knowledge or prior practice leadership experience in one or more of the key areas of focus for our business - Retail and Consumer, Travel and Hospitality, Telcom and Media, Energy, Utilities, Manufacturing, or Banking and Fintech.

Business Development & Market Growth Leadership

• Proven ability to lead and scale business development teams, managing senior individual contributors (Principals / Associate Principals) responsible for originating and closing consulting engagements.
• Demonstrated success in shaping growth strategy, account expansion, and go-to-market motions across multiple industries or service lines.
• Strong commercial instincts with the ability to identify whitespace opportunities, define differentiated solutions, and convert market insight into revenue growth.

Consultative Sales & Solution Shaping

• Ability to diagnose complex client business challenges and frame high-value consulting opportunities that align strategic business objectives with technology-enabled transformation.
• Experience in structuring large consulting pursuits, guiding teams through hypothesis-driven problem solving, solution design, and executive storytelling to win competitive deals.

Strategic Thinking & Analytical Rigor

• Strong problem-structuring capability with the ability to translate ambiguous client problems into clear strategic questions, analyses, and solution pathways.
• Comfortable overseeing quantitative and qualitative analysis to develop data-driven insights, executive recommendations, and compelling business cases.

Leadership & Team Development

• Ability to lead, coach, and inspire senior consulting talent, fostering a high-performance culture focused on collaboration, accountability, and client impact.
• Experience managing multiple work streams and cross-functional teams across business development, solution architects, and delivery leaders.

Executive Communication & Influence

• Exceptional written and verbal communication skills with the executive presence required to engage C-suite stakeholders and influence senior decision-makers.
• Ability to synthesize complex ideas into clear narratives and persuasive recommendations for both internal leadership and client executives.

Bonus Points

• An engineering or computer science degree/background
• Master's Degree in Business Administration

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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