Print Production Lead

Overview Print Production Lead at Staples. This role manages the production workflow for print and acts as the go-to person for machine operations and production processes. Hiring immediately. Base pay range $19.00/hr - $27.50/hr Responsibilities Be the primary print producer as customers submit print orders in-store, online and through email Use print equipment, produce proofs and samples for consultation, design quick edits Train and coach associates to assist in print production as needed Create and manage production workflow, set standards and processes for the rest of the team Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.) Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality Essential Skills And Experience Able to work a flexible schedule based on the store’s needs Ability to multi-task, prioritize and rank production steps for many jobs Attention to detail and keen eye for noticing quality issues (used throughout the print production process) Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Must be able to engage and speak to customers and understand their needs Ability to work cooperatively in a high paced and sometimes stressful environment Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously Staples does not sponsor applicants for work visas for this position. #J-18808-Ljbffr