General Manager
Confidential
We are a growing, high-volume fast-casual breakfast concept known for fresh food, quality ingredients, and a welcoming neighborhood atmosphere. Our restaurants are fast-paced, team-oriented environments with a strong focus on hospitality, consistency, and operational excellence.
We are seeking an experienced General Manager to lead the daily operations of one of our locations. The General Manager is responsible for the overall success of the restaurant, including team leadership and development, daily operations, food quality, guest experience, labor management, inventory, financial performance, and compliance. This is a hands-on leadership role for someone who thrives in a fast-paced restaurant environment, enjoys developing teams, and understands how to balance an exceptional guest experience with strong business performance.
Responsibilities:
- Lead day-to-day restaurant operations and ensure smooth shift execution
- Deliver a consistently great guest experience
- Maintain high standards for food quality, cleanliness, and food safety
- Hire, train, coach, and develop a strong restaurant team
- Build a positive, accountable, team-oriented culture
- Manage scheduling and staffing to meet business needs
- Monitor labor, food costs, inventory, waste, and other key performance metrics
- Oversee ordering and maintain appropriate inventory levels
- Review sales and financial performance and identify opportunities for improvement
- Resolve guest and operational issues quickly and professionally
- Ensure compliance with company policies and applicable health, safety, and labor requirements
- Partner with company leadership to drive restaurant performance and support business goals
Qualifications:
- 3+ years of restaurant management experience
- Fast-casual, QSR, café, bakery, or breakfast experience preferred
- Proven experience leading and developing restaurant teams
- Strong understanding of labor, food cost, inventory, scheduling, and restaurant financials
- Comfortable working with restaurant POS, scheduling, and back-office systems
- Strong communication, organization, and problem-solving skills
- Hands-on leadership style and willingness to jump into operations when needed
- ServSafe Manager certification or ability to obtain
- Availability for early mornings, weekends, and holidays based on business needs
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