Medical Receptionist

Job Description

Job Description

Job Title: Medical Receptionist

Location: Phoenix, AZ

Industry: Healthcare

Pay: $20/hour

Schedule: Monday–Friday, with either a 5:30 AM–2:00 PM or 6:00 AM–2:30 PM schedule

Benefits: This position may be eligible for health, dental, vision, and 401(k) 

About Our Client:

Addison Group is hiring a Medical Receptionist on behalf of our client, a healthcare organization seeking a dependable and patient-focused professional to join their front office team. This is a high-volume medical environment where teamwork, organization, and strong communication skills are essential.

Job Description:

Our client is looking for a Medical Receptionist who is comfortable working in a busy healthcare setting and interacting with a high volume of patients each day. The ideal candidate will have prior medical front desk experience, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a welcoming and professional experience for patients.

This position will primarily focus on patient check-in and check-out, front desk support, patient documentation, insurance-related questions, and collecting payments. This role does not include appointment scheduling.

Key Responsibilities:

• Prepare and organize patient charts and documentation prior to scheduled visits.
• Welcome patients and efficiently complete the check-in and check-out process.
• Answer incoming calls and assist patients with general questions.
• Collect patient copays and other applicable payments with accuracy.
• Explain basic insurance benefits and coverage information to patients.
• Support a small front office team while helping maintain an efficient patient flow.
• Handle a high daily patient volume while remaining organized and attentive to detail.
• Work collaboratively with other front desk staff to ensure daily operations run smoothly.
• Manage multiple front-office tasks in a fast-moving healthcare environment.

Qualifications:

• Previous experience handling medical records and patient documentation.
• Familiarity with paper-based medical charts is preferred.
• Experience working in a high-volume medical office environment.
• Understanding of insurance benefits and patient financial responsibilities.
• Strong communication and customer service skills.
• Ability to prioritize multiple tasks in a busy environment.
• Bilingual English/Spanish skills are a plus.

Additional Details:

• Start Date: ASAP
• Training: On-the-job training provided alongside experienced team members.
• Work Environment: Front office setting with a small, collaborative team.
• Appointment Scheduling: Not part of this position.

Perks:

• Consistent Monday–Friday schedule with no weekend requirement.
• Join a collaborative healthcare team.
• Opportunity to gain additional experience in a high-volume medical environment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.