Financial Center Manager - Georgia Avenue Financial Center

This role is responsible for managing a financial center and its employees on a day‑to‑day basis. The position involves operating as a business owner, fostering a team environment, instilling a client‑centric and risk culture, ensuring operational excellence, and driving a world‑class client experience. Responsibilities Develop talent, including proactive sourcing of candidates Manage client traffic, engaging and appropriately routing clients, and fostering client retention Manage business results through formalized management routines and coaching Create a world‑class client experience environment Manage market‑level initiatives prescribed by market leaders Drive operational excellence by engaging employees on business strategy Manage organizational priorities and effective execution of tasks Managerial Responsibilities Break down barriers to create a more inclusive environment that supports company D&I goals Challenge end‑to‑end process efficiency and effectiveness, champion data‑driven decision‑making, and remove obstacles to optimize operations Contribute to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success Inspect and challenge risk controls, governance and culture to ensure timely identification, escalation, debate and remediation of risk across the organization Coach to sustain and elevate organizational performance while ensuring pay for performance Allocate and manage resources across the organization to drive short and long‑term profitability Inspect and manage the health of the bench to ensure succession for the organization, while supporting enterprise talent needs Mobilize organizational resources to deliver the full range of the bank’s capabilities to meet client needs and gain competitive advantage Required Qualifications 1+ years of leadership experience demonstrated through coaching, training, or motivating a diverse work team Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results Effective collaborator, building and nurturing strong relationships Passionate, committed and driven to deliver an experience that improves clients’ financial lives Confident in identifying solutions for clients based on their needs Communicates effectively and confidently, engaging all clients Able to learn and adapt to new information and technology platforms Applies strong critical thinking and problem‑solving skills to meet clients’ needs Adheres to established processes and guidelines, complying with all applicable laws and regulations Efficiently manages time and capacity Manages complexity, prioritizes tasks, delegates and executes in a fast‑paced environment Interpret performance results, identify opportunities to drive success and hold others accountable to results Flexible to work weekends and/or extended hours as needed Desired Qualifications 1+ years of management experience, including hiring, coaching and developing direct reports Experience in financial services and knowledge of industry products and solutions Experience working in an environment with individual and team goals routinely met or exceeded Bilingual skills Skills Customer Service Management Performance Management Coaching Customer and Client Focus Talent Development Risk Management Sales Performance Management Business Operations Management Recruiting Result Orientation Referral Management Leadership Development Inclusive Leadership Prioritization Problem Solving Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay range: $73,500.00 - $106,500.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan focused on overall individual performance results and behaviors. Benefits We provide industry‑leading benefits, access to paid time off, resources and support to employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance. We see opportunity and inclusion as our platform for innovation and a key component in our success. Privacy Statement: Pay Transparency: #J-18808-Ljbffr Bank of America