SITE RELIABILITY ENGINEER

Hello

Site Reliability Engineer

Locations: san francisco or NYC




Full Onsite

About Client

Client is solving complex challenges in healthcare through robust and reliable Medical Intelligence. Our AI-driven solutions significantly enhance workflows for hospitals and clinics, enabling patients to access medication faster while substantially boosting healthcare providers' revenues. We are developing a suite of software solutions in conjunction with major healthcare systems to create fast, effective, and affordable access to a provider for every patient in the United States.

"Based in New York or San Francisco, offering a strong compensation range of $200-300k. The hiring team has a strong track record of successful placements (c.5 in recent months).

Position requires a balance of operational and software engineering skills.

Role involves optimizing database accesses, handling production issues, and improving application performance.

Candidate Requirements

Looking for 7-10 years of experience, ideally with a strong technical focus.

Must be proficient in Python and Typescript, with familiarity in Kubernetes, Helm, Terraform, and Terragrunt.

Company Context

Company mission focuses on improving healthcare outcomes through streamlined operations.

Fast-growing environment with opportunities for ownership and impactful contributions.

Work experience

Experience driving systematic application improvements across complex, distributed systems with high- availability requirements for a high- growth start- up

Extended period working at high- growth start- ups (no recent Big Tech)

Prior SWE experience and strong coding abilities (Python and TypeScript)

Hard skills

Hands- on experience automating single- tenant infrastructure provisioning and optimising deployment pipelines for application code or machine learning models

IaC and Orchestration tools including Kubernetes, Helm, Terraform, and Terragrunt

Experience with the rest of our tech stack (e. g. , AWS, PostgreSQL, Redis, and Kafka)

Soft skills

Ability to own complex systems and solve complex problems independently

Defines standards for operational excellence, e. g. , automating manual workflows

Miscellaneous

Experience in regulated industries (health tech given HIPAA complications)

Open- source contributions and LinkedIn recommendations for others

Traits to avoid

Bootcamps and no university degrees, recent consulting, or traditional finance

Frequent career moves with multiple short, 1- year stints

Compensation and Logistics

Open to candidates in San Francisco or New York, with occasional travel required.

Timeline and Urgency

Looking to hire one person in Q1 and potentially another in Q2.

Three-stage interview process: team chat, technical interview, and on-site assessment.

Pain Points

Need for automation to reduce manual workload associated with onboarding new customers.

The current team is small, underscoring the need for individuals who can handle diverse tasks.

Ideal Candidate Profile

Prefer candidates with startup experience and a generalist, SRE background.

Background in backend development transitioning to infrastructure is highly valued.
Infrastructure Responsibilities

• Infrastructure Ownership: Design, implement, and maintain the production environment, having previously handled 500+ machine deployments.